Regional Customer Success Director Latam
Caderno Nacional
Regional Customer Success Director Latam - Detalhes da Vaga. ● - Promote customer needs as the primary driver for business goals and initiatives. ●- Responsible for ensuring the adoption of effective technology and services that lead to high rates of contract renewal and expansion. ●- Leverage contract proposal development/management and its management. ●- Experienced in understanding customer buying behaviors and processes. ●- Strong knowledge of business processes (sales, marketing, service and support). ●- Experienced in meeting demanding deadlines and changing priorities. ●- Ability to motivate and work with cross-functional teams. ●- Degree in Business Administration, engineering or related fields. ●- More than 10 years of relevant professional experience. ●- Strong negotiation and presentation skills for various levels of the organization in English / Spanish / Portuguese. ●- Base: São Paulo / SP. ●. Requisitos para participar do processo. ● . O que oferecemos.
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R$ 3.500 a R$ 4.500 mensal
...B2B, canais digitais e métricas de sucesso do cliente como CLV, Churn e NPS. Desejável Experiência mínima de 3 anos em Customer Success ou suporte ao cliente B2B, incluindo monitoramento de indicadores de resultado. Habilidades em comunicação com clientes, manutenção...- ...da tecnologia da informação, rede de computadores, ciência de dados, gestão de negócios ou áreas correlatadas Fundamentos de Customer Success Gestão de Relacionamento com o Cliente Excel intermediário para elaboração de relatórios Habilidades Essenciais Perfil analítico...
- ...driven Senior Regional Manager of Sales... ...across the LATAM region. As a member of... ...helping prospective customers quickly... ..., and develop succession paths within the... ...in top customer opportunities,... ...partner with Director-level leadership... ...with Customer Success, Product, Technical...
- ...and sellers around the world. Here, your work is not just important. It makes a difference! About this opportunity As a Customer Success Manager, you will be the voice of the customer, ensuring their feedback drives continuous improvement. This role requires a...
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