Senior Community Manager

Senior Community Manager - Detalhes da Vaga. ● This role will be responsible for community engagement, social media operations, audience interaction, trend monitoring, and maintaining the brands daily digital presence in Brazil. ● The ideal candidate understands Brazilian internet culture, social trends, meme culture, sports/gaming communities, and knows how to create strong engagement with local audiences. ● Key Responsibilities Manage and operate the companys social media platforms on a daily basis. ● Monitor community activities, comments, messages, mentions, and discussions across all platforms. ● Engage with users and build positive relationships with the online community. ● Coordinate publishing schedules and ensure timely content posting. ● Work closely with the Content, Branding, CRM, and Marketing teams to execute campaigns and engagement initiatives. ● Monitor social media trends, viral topics, internet culture, and competitor activities. ● Conduct social listening and provide insights, feedback, and audience sentiment analysis. ● Support community growth strategies to increase engagement, followers, and brand awareness. ● Assist in managing influencers, KOL interactions, and online collaborations. ● Handle escalation of sensitive community issues and maintain positive brand reputation. ● Prepare regular social media and engagement performance reports. ● Ensure all communication aligns with brand tone, compliance requirements, and company guidelines. ● Job Requirements Must Have Bachelors degree in Marketing, Communications, Journalism, Advertising, or related fields. ● Minimum 24 years of experience in social media or community management. ● Strong understanding of Brazilian social media trends and digital culture. ● Experience managing platforms such as Instagram, X (Twitter), TikTok, Facebook, YouTube, Telegram, Discord, or similar channels. ● Excellent written and verbal communication skills in Portuguese. ● Good English communication skills for internal collaboration. ● Strong interpersonal and community engagement skills. ● Ability to work in a fast-paced startup or growth-stage environment. ● Highly proactive, creative, and trend-sensitive. ● Nice to Have Experience in iGaming, sports betting, entertainment, gaming, or digital consumer platforms. ● Experience working with influencers or KOL campaigns. ● Basic understanding of social media analytics tools and reporting. ● Experience with community crisis management or reputation management. ● Preferred Qualities Strong sense of internet culture and audience psychology. ● Creative thinker with strong execution ability. ● Passionate about social engagement and digital communities. ● Able to multitask and adapt quickly to changing priorities. ● Team player with a collaborative mindset. ● . Requisitos para participar do processo. ● . O que oferecemos.