Account Coordinator, Sourcing

Account Coordinator, Sourcing - Detalhes da Vaga. ● The primary focus of this role will be to deliver exceptional customer service. ● All order questions or requests will be processed in a responsive manner, and clients will be updated regularly on the progress of their request or work status. ●The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, request pricing for new items or projects, manage benchmark information and ensure that internal procedures are always followed. ● This role is responsible for assisting with Monthly Information and QBR data investigation, presentation building, KPI management amongst all suppliers and where client orders are involved. ● The Account Executive will be responsible for assisting Account Manager and Account Director with supporting project management, savings calculations, resolving issues related to supplier or client invoicing issues and general operational needs. ●JOB QUALIFICATIONSBachelor''s Degree. ● A combination of education and work experience can be substituted. ●2+ years previous experience in a similar print procurement or print management environmentExperience in managing a budget and achieving targetsExperience negotiating pricingExcellent client facing and customer service skills, with an ability to build relationships and develop new businessCommercially strong and numerateCommitted, resilient and prepared to work extra hours as requiredExperience of working in an environment where priorities are constantly changing. ● Can manage change, and keep a clear perspective of end goalsTeam worker, with positive outlook who can inspire and motivates peersFocus on project management, timely delivery and achievement of Key Performance IndicatorsIntermediate skill level with MS Office – Microsoft Excel preferredOrganized with excellent attention to detailFully bilingual English and PortugueseJOB DUTIES(* denotes essential function)*Full understanding of packaging print process, advising on most suitable processes and suppliers for all print jobs*Advise on economic formats, work with account team, clients and vendors to derive cost effective and fit for print projects*Project relevant negotiations as and where needed*Manage day to day procurement of print, delivering on time, to specification, to quality and to contractual targets*Requesting information from our Clients and suppliers, formulating innovation project guidelines*Produce detailed print specifications to suppliers*Maintain tracking of KPI’s and data pertaining to all projects in monthly/quarterly reporting*Adhere to defined ordering authorization and billing process*Develop a good understanding of the client''s business and industry sector*Build relationships with clients and manage their perceptions and expectations*Develop strong relationships with suppliers*Resolve client/supplier issues, escalate where appropriate*Implement and use best practice principles. Requisitos para participar do processo. ● . O que oferecemos.