Direct Sales Representative/ Customer Manager

Direct Sales Representative/ Customer Manager - Detalhes da Vaga. ● Participate in the formulation and execution of customer operation strategies to enhance customer experience. ● Lead customer operation tasks, follow up on customer needs and issue resolutions, and be accountable for customer satisfaction. ● Participate in the formulation and implementation of user growth strategies, and through effective customer communication and follow-up, drive user growth and retention. ● Analyze sales data, adjust sales strategies, and achieve sales targets. ● Work closely with team members, record customer demands and interaction information for product optimization and iteration, ensuring a smooth customer experience. ● Regularly submit sales reports and market/customer analysis reports. ● Requirements: Bachelor''s degree or above, preferably in Marketing, Advertising, or E-commerce. ● Native Portuguese speaker with a good command of English, able to communicate smoothly with local clients in Brazil. ● Open to working in an international environment. ● At least 4 years of work experience in direct sales, customer management, customer growth, or related fields. ● Excellent communication skills and techniques, with the ability to handle multiple tasks. ● Proficient in using office software (such as CRM software and Excel) for customer information, customer data statistics, and summary organization. ● Proactive, with a strong sense of responsibility and team spirit, able to withstand a certain level of performance pressure. ●. Requisitos para participar do processo. ● . O que oferecemos.