Crm & Media Coordinator

Crm & Media Coordinator - Detalhes da Vaga. ● Leverage advanced data analytics to optimize campaigns, enhance customer experiences, and achieve business objectives. ●Responsibilities:MEDIACollaborate with the digital media agency to design and execute integrated digital campaigns, balancing brand awareness and performance-driven e-commerce goals. ● Strategically allocate the coop media budget across e-retail partners to maximize ROI and drive sales performance. ●Ensure all off-site communications align with Dior’s global brand guidelines and strategic priorities. ● Monitor and analyze campaign performance metrics to meet sell-out targets, providing actionable insights. ●Oversee media budget tracking and ensure expenditures remain within allocated limitsCRMBuild and maintain a centralized customer database in Agenda Dior (or future platforms), integrating data from e-commerce and perfumery channels. ● Develop and execute a customer marketing plan to enhance loyalty and retention. ● Identify and implement CRM opportunities within the e-commerce ecosystem to elevate the customer journey. ● Partner with e-retailer teams to develop a cohesive CRM strategy aligned with Dior’s brand vision. ● Identify CRM triggers and opportunities to enhance the Dior customer experience. ● Ensure seamless customer interactions with Dior across all retail touchpointsAnalyze CRM campaign results to optimize engagement and conversions. ●Requirements:Minimum 2 years of experience in digital paid media (agency or in-house marketing preferred). ●CRM experience is a strong advantage. ●Exceptional analytical skills with proficiency in data-driven decision-making. ●Advanced proficiency in Microsoft Excel. ●Bachelor’s degree in Business Administration, Marketing, Economics, Engineering, or related fields. ●Collaborative team player with strong interpersonal skills. ●Passionate, proactive, and enthusiastic about luxury beauty and brand excellence. ●Excellent verbal and written communication skills. ●Detail-oriented with a focus on delivering high-quality results. ●Strong problem-solving abilities and adaptability in a fast-paced environment. ●Highly organized with a rigorous approach to managing multiple priorities. ●Fluent in English (written and spoken) and Portuguese; . Requisitos para participar do processo. ● . O que oferecemos.