Supply Operations Manager - Surge Operations

Supply Operations Manager – Surge Operations - Detalhes da Vaga. ● Collaborate with product and BI to define surge eligibility rules, thresholds, and automation opportunities. ●Monitor system performance to evaluate if surge logic is correctly balancing cost, availability, and service quality. ●Identify edge cases and problem patterns across markets (e. ●G. ●Rainy days, local festivals) and work on systematic response models. ●Benchmark industry practices and propose improvements to current surge framework. ●Liaise with regional and city leads to gather operational feedback and translate that into product requirements. ●Document SOPs and build dashboards/tools that track surge effectiveness and fleet responsiveness over time. ●Requirements:3–5 years in supply/ops strategy, product ops, or logistics planning (food delivery, ride-hailing, Q-commerce preferred). ●Proven track record of designing or optimizing operational frameworks—not just running them. ● Experience in freelance-heavy or gig-based labor markets strong advantage; Strong analytical and systems thinking skills, and comfort with data dashboards, basic product flows. ●Can synthesize on-ground feedback into scalable SOPs and product recommendations. ●. Requisitos para participar do processo. ● . O que oferecemos.