Application Support Engineer

Application Support Engineer - Detalhes da Vaga. ● Responsible for the daily operation and maintenance of the application system to ensure its stable operation. ●2. ● Monitor and analyze application performance, identify and resolve system issues. ●3. ● Assist in the deployment and upgrade of application systems to ensure a smooth transition. ●4. ● Maintain operation and maintenance documents, record system changes and operation manuals. ●5. ● Provide technical support to solve technical problems raised by customers and internal teams. ●6. ● Assist in conducting system health checks, prevent potential risks, and provide improvement suggestions. ●7. ● Collaborate with the development team to support the development and testing environment of application systems. ●Job requirements:Educational background:1. ● College degree or above in computer science, information technology, software engineering or related majors (equivalent overseas education). ●Work experience:At least 3 years of experience in application operation and maintenance or system management. ●2. ● Experience in application operation and maintenance for large enterprises or multinational corporations is preferred. ●Certification requirements:1. ● Familiar with ITIL (Information Technology Infrastructure Library) framework and best practices for application operation and maintenance. ●2. ● Holders of relevant technical certifications (such as RHCE, MCSE, AWS, Azure, etc. ●) are preferred. ●Skill requirements:1. ● Familiar with common application maintenance tools (such as Nagios, Prometheus, Grafana, etc. ●) and automated maintenance technologies (such as Ansible, Puppet, Chef, etc. ●), with the ability to troubleshoot system failures and optimize performance. ●2. ● Proficiency in at least one programming language (such as Python, Java, Shell, etc. ●) is preferred. ●3. ● Have experience in database management (such as MySQL, PostgreSQL, Oracle, etc. ●). ●4. ● Good communication and collaboration skills, able to work closely with development teams and other technical teams. ●Language requirements:1. ● Fluent English communication skills, capable of conducting professional oral and written communication. ●. Requisitos para participar do processo. ● . O que oferecemos.