Team Leader B2B Sales
Concentrix
Associate Sales Manager (Team Lead BPO) - B2B Sales We are looking for a motivated Team Leader to drive our sales team's success in a competitive B2B Sales environment. This role focuses on achieving business objectives, enhancing client relationships, and strategically developing the sales team to meet and exceed performance targets. The ideal candidate will be adept at navigating challenges, fostering a productive team culture, and aligning with market trends to sustain growth and customer satisfaction. You will:
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met You have:
5+ years proven work experience in a B2B enviroment
At least 3 years of experience leading - managing Teams B2B-B2C
Proven ability in monitoring performance and supervising teams.
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with Salesforce.com or similar CRM
Change Management skills
Vaga publicada há 2 dias atrás
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