Resultados de pesquisa: 2 vagas
...cases with big Impact or big segment visibility a formal PIR meeting Is required. Outcomes should be documented In Service Now (ITMS tool).
Guarantee internal escalation protocol utilization when IT Operations leadership Involvement Is required, documenting actions...
...internal best practices of Service Introduction and Take-on processes;
The associate will ensure that IT Operations team has all the tools and knowledge required to provide Customer Centric support for the solution.
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