...Meet or exceed the targets set by the management with regards to Customer Satisfaction... ...• Proactively coordinate, track and manage service & solution components until full... ...progress reports, manage all related customer relationship management questions with the local...
...technical and operational escalation point over the incident management cycle.
votre profil
• Good interpersonal communication... ...• Ability to deal with multiple tasks
• Ability to build relationships with peer and management levels both with clients and the company...
votre rôle
Accountable for establishing and maintaining a satisfactory long-term relationship with customer, managing customer expectations, and contributing to full-cycle customer satisfaction feedback. The role requires taking ownership of Service Management Activities...
...de bebidas ou indústria de grande porte;
Conhecimento em:
CLP ( Allem Bradley logix 500 e logix 5000/ Siemens microwin, simatic manager step 7, Tia portal);
IHMs (Siemens e wincc flexible e Allen Bradley Factory talk view);
Supervisórios (Elipse E3);
Outros...