Resultados de pesquisa: 2 vagas
...version 2 trouble ticket management system
Establish incident and problem management processes to identify and resolve IT issues promptly.
Lead response efforts during critical incidents and outages.
Vendor and Supplier Management: Manage relationships with...
...a customerfocused approach within the help desk team.
~ Handle escalated customer inquiries and complaints striving for prompt resolution and satisfaction.
Technical Support:
~ Assist team members in troubleshooting and resolving complex technical...