Resultados de pesquisa: 7 vagas
votre rôle
Accountable for establishing and maintaining a satisfactory long-term relationship with customer, managing customer expectations, and contributing to full-cycle customer satisfaction feedback. The role requires taking ownership of Service Management Activities...
...processos e tarefas,
Criação de planilhas;
Gerenciamento de ferramentas
Omnichannel;
Auxiliar de Supply Chain;
Auxiliar de Almoxarifado;
Auxiliar de Customer Success:
Auxiliar de Staging;
VAGA: 2132
Enviar currículo via e-mail com código da vaga...
...of all service orders in the assigned local country/ies.
• Meet or exceed the targets set by the management with regards to:
- Customer Satisfaction
- TDD, RTDD, ITDD, NS#3 and associated metrics
- Management of Gold and Sesam orders
- Database and dispatch...
votre rôle
Manage dedicated customer networks
Performing implementation and changes.
Configuring Cisco, Juniper, Fortinet, Viptela and others.
COmunication skills to join conference calls, doing consultancy and performing activity with end customer
votre...
votre rôle
Manage team of customer operations associates (COAs)
Manage day-to-day operational tasks
Single point of contact for all operational requirements and all escalations within the scope of COAs/service management
Drive the operation effectively...
...entrevista por competências, técnicas de hunting e mapeamento de mercado;
• Pacote Office intermediário;
• Desejável conhecimento do Success Factors e SOC;
• Residir em Petrópolis ou Teresópolis/RJ.
Desafios da Área:
• Realizar alinhamento de perfil com gestor e BP...
...2nd Escalation contact for internal teams, vendors and customers;
Act as backup during Manager's absence;
Manage vacation... ...environment;
Advanced/Fluent communication in English;
Customer focused;
Vendor Management;
Project Management;
Advanced...
