Team Lead, Agility Sales Development

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Team Lead, Agility Sales Development is a high-impact frontline leadership role responsible for driving daily execution excellence within the Agility Sales Development team. This role serves as the connective layer between Manager and Representatives; owning rep development, call quality, KPI accountability, and experimentation execution support. This leader is a player-coach who models strong prospecting behavior, reinforces agile experimentation frameworks, and ensures high-quality execution of evolving go-to-market pilots. The ideal candidate thrives in ambiguity, loves coaching early-career talent, and is energized by building processes from the ground up in a fast-scaling environment. This position is an individual contributor role reporting to the Manager, Agility Sales Development. Responsibility Provide daily coaching, call shadowing, and real-time feedback to ASDRs Lead role-play sessions and skill-based trainings to improve outbound effectiveness Monitor activity quality and KPI trends; proactively surface risks to the Manager Reinforce adherence to experimentation playbooks and evolving outbound motions Support onboarding and ramping of new ASDRs Act as the frontline feedback channel, sharing rep insights to inform iteration Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic University degree or relevant tertiary qualification 2+ years of experience in sales, sales development, or prospecting within a SaaS or technology organization Experience in a quota-carrying or pipeline-generating role Experience using Salesforce.com or modern sales engagement platforms Preferred 1+ year of informal leadership experience (mentoring, onboarding, team captain, peer coaching) Track record of exceeding prospecting or pipeline targets in fast-paced environments Strong coaching mindset with passion for developing early-career talent High comfort with ambiguity, change, and iterative experimentation workstreams Experience participating in pilot programs, testing new outbound motions, or innovation initiatives Excellent communication and motivational skills Fluent in Portuguese and English (for cross-regional collaboration) Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at Ver o e-mail no euspert.app. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at Ver o e-mail no euspert.app for assistance. Applicant and Candidate Privacy Notice #LI-HybridBasic University degree or relevant tertiary qualification 2+ years of experience in sales, sales development, or prospecting within a SaaS or technology organization Experience in a quota-carrying or pipeline-generating role Experience using Salesforce.com or modern sales engagement platforms Preferred 1+ year of informal leadership experience (mentoring, onboarding, team captain, peer coaching) Track record of exceeding prospecting or pipeline targets in fast-paced environments Strong coaching mindset with passion for developing early-career talent High comfort with ambiguity, change, and iterative experimentation workstreams Experience participating in pilot programs, testing new outbound motions, or innovation initiatives Excellent communication and motivational skills Fluent in Portuguese and English (for cross-regional collaboration)The Team Lead, Agility Sales Development is a high-impact frontline leadership role responsible for driving daily execution excellence within the Agility Sales Development team. This role serves as the connective layer between Manager and Representatives; owning rep development, call quality, KPI accountability, and experimentation execution support. This leader is a player-coach who models strong prospecting behavior, reinforces agile experimentation frameworks, and ensures high-quality execution of evolving go-to-market pilots. The ideal candidate thrives in ambiguity, loves coaching early-career talent, and is energized by building processes from the ground up in a fast-scaling environment. This position is an individual contributor role reporting to the Manager, Agility Sales Development. Responsibility Provide daily coaching, call shadowing, and real-time feedback to ASDRs Lead role-play sessions and skill-based trainings to improve outbound effectiveness Monitor activity quality and KPI trends; proactively surface risks to the Manager Reinforce adherence to experimentation playbooks and evolving outbound motions Support onboarding and ramping of new ASDRs Act as the frontline feedback channel, sharing rep insights to inform iteration