Analista de Customer Success
Empresa Confidencial
Candidate-se rapidamente pelo email: Requisitos e qualificações:
Jornada de trabalho: Híbrida 3x presenciais e 2 dias remotos
Conhecimentos:
Escolaridade: Graduação - Marketing,administração - Cursando
- Graduação em Administração, Marketing, Engenharia ou áreas afins.
- Experiência comprovada em Customer Success, suporte ou áreas relacionadas.
- Habilidade em analisar dados e transformar insights em ações.
- Excelência em comunicação verbal e escrita em português.
- Domínio de ferramentas de CRM e gestão de relacionamento.
- Experiência em SaaS e produtos digitais.
- Conhecimento em métricas de sucesso como NPS, CSAT e churn.
- Familiaridade com metodologias ágeis e OKR.
- Capacidade de conduzir workshops e treinamentos para clientes.
Jornada de trabalho: Híbrida 3x presenciais e 2 dias remotos
Conhecimentos:
Escolaridade: Graduação - Marketing,administração - Cursando
Vaga publicada há 21 hora atrás
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