Senior Product Operations Specialist

ABOUT THE ROLE

We are seeking a highly motivated and experienced Senior Product Operations Specialist to join our team

in São Paulo

. In this role, you will bridge the gap between business needs and product systems, driving system optimizations, ensuring operational stability, and maximizing the business value of our Merchant and Operations platforms .Location

：Faria Lima，São Paulo，Onist

e RESPONSIBILITI

ES System Optimization & Value Deliv

ery: Enhance the stability and functionality of the merchant-facing and operations-facing systems; ensure all system features are clearly understood by stakeholders, smoothly launched, continuously adopted, and actively driving business val ue.Requirements Managemen

t: Own the end-to-end implementation of system features requested by the business. Conduct competitive analysis of market/competitor systems to proactively propose optimization strategies that improve overall operational efficien cy.Issue Resolution & Suppor

t: Serve as the main point of contact for day-to-day system issues and user inquiries. Troubleshoot, track, and resolve system bottlenecks promptly to ensure seamless business operatio

ns. QUALIFICATIONS & REQUIREM

ENTS Education & Lang

uage: Bachelor's degree or above. Professional fluency in English and Mandarin (written and spoken) are required as a working lang uage.Work Experi

ence: 3+ years of experience in Product Operations, Product Management, or related roles. Deep familiarity with E-commerce business processes is highly prefe rred.Core Product Ski

lls: Proficient in core product competencies, including requirement analysis, wireframing/prototyping tools, and PRD (Product Requirement Document) wri ting.Analytical Ski

lls: Strong logical thinking with robust data analysis and problem-solving capabili ties.Soft Ski

lls: Highly proactive self-starter with exceptional communication, coordination, and cross-functional driving ski

lls.、 What We

Offer: Competitive Compensation PackageFull-time employment contractPerforman ce BonusClear promotion path for dev elopmentAccess to company training and learning r esourcesGlobal & Diverse Environment: collaborating with International teams and diverse cultures daily, expanding your global pers

pective.

Benefits: Health and Dental insura nceGympassPharmacy p artnershipLife insuranceDiscount on Shein appMeal & Transportation

allowance EQUAL OPPORTUNI

TY STATEMENT At SHEIN, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types

of diversity.