Quality Improvement

Quality Improvement - Detalhes da Vaga. ● The Global QI is the key operational owner for Quality Improvement program success. ●1)Voice of Customer/Voice of Seller insights? Deliver on global insights based on call data? Leverage the right tools for accurate assessment of call data? Measure adoption of sales motions at a weekly cadence, produce trend analyses at the end of sales motion period? Produce clear “so what” narratives for leaders with key findings? Ensure high quality analysis and reporting from regional QI and hybrid QA leads? Track and ensure OKR completion for global QI+QA leads2)Performance Improvement Analyses? Deliver on a quarterly Global Performance Improvement Analysis? Build out appropriate QA-metric tracking systems and dashboards for regularreview and analysis¦ Identify new QA metrics and adapt tracking mechanisms as needed? Identify which behaviors, cohorts, or roles signal the need for enablement orsales manager intervention using a high level of data capture and data analysiscapability. ●? Separate signal from noise: control for basic confounds where possible (tenure, book size, segment, seasonality) and communicate limitations appropriately. ●? Identify factors for AI scorecard improvement during evaluation periods? Own the QISESales Leadership Flywheel? Communicate behaviors, cohorts, or roles that require enablement or salesmanager intervention clearly and effectively? Develop ongoing measurement systems to measure success of the flywheel? Ensure timely and clear presentation of quality improvement priorities3) Stakeholder Collaboration & Change Enablement? Maintain documentation for scorecard definitions, reporting templates, dashboards, and AI agents? Partner with Sales Enablement in motion adoption, general performance improvement? Contribute to PMM needs with product adoption focus areas and call context? Consult with Sales Strategy and Operations for shared tooling and resourcemanagement? Collaborate closely with executive leadership to align regional initiatives with Global QI parameters? Manage any project requests or project management documentation and tracking mechanismsGong Management? Manage Gong platform for AI agents, trackers, initiative boards, and AI scorecard tooling? Stay current with Gong updates and impacts to daily operations for Sales Managers and Quality Control Leads. ●? Innovate platform usage within daily operating rhythms. Requisitos para participar do processo. ● . O que oferecemos.