ServiceNow Business Analyst
Decision group
Nível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: Título da vaga: ServiceNow Business Analyst Código do cliente: 10786866 Tipo de alocação: remoto Alphavile ou presencial Londrina Habilidades: Inglês avançado/fluente para conduzir reuniões com stakeholders dos EUA. Bom conhecimento de Now Assist ou AI LLMs. Experiência com App Engine Studio para criar catálogos e aplicativos. Bacharelado em Administração, Tecnologia da Informação ou área relacionada. Experiência comprovada como Analista de Negócios, preferencialmente com expertise na plataforma ServiceNow. Experiência com frameworks Agile como SCRUM ou KANBAN. Sólido conhecimento de processos e frameworks ITIL. Excelentes habilidades analíticas e de resolução de problemas. Habilidades de comunicação eficazes, com capacidade de trabalhar em colaboração com stakeholders técnicos e não técnicos. Experiência com configuração e personalização do ServiceNow é um diferencial. Qualificações: Bacharelado em Administração, Tecnologia da Informação ou área relacionada. Experiência comprovada como Analista de Negócios, preferencialmente com expertise na plataforma ServiceNow.
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Analista de negócios
Empresa:
Decision group
Atua com consultoria de mão de obra de serviços de tecnologia.
Ramo:
Recursos Humanos/ Recrutamento e seleção
(FB)- ...ICMS, IPI, NF-e e PIS/COFINS. Experiência com ambientes de AMS / Managed Services. Conhecimento de ferramentas ITSM, como ServiceNow, Remedy ou similares. Experiência com gestão de SLA, incidentes, problemas e mudanças. Forte capacidade de análise de causa...
- ...workflow concepts. Ability to perform troubleshooting and production support activities. Change Requests & Enhancements Gather business requirements and prepare functional specifications. Perform configuration changes and system enhancements. Conduct impact...
R$ 3.800
...Conhecimento intermediário/avançado em Excel (tratamento de dados, dashboards e fórmulas); Vivência com ferramentas de ITSM e CMDB (ServiceNow, Snipe-IT, GLPI, Jira, etc.); Conhecimento dos processos ITIL, especialmente Asset & Configuration Management. Informações...- ...encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. We are looking for a Business Analyst to join our Quantitative Data Intelligence team. In this role, you will bridge the...
R$ 3.500 a R$ 5.500 mensal
...Windows e Linux, protocolos de rede (TCP/IP, DNS, DHCP), ferramentas de diagnóstico e sistemas de gestão de chamados (ex: OTRS, ServiceNow). Boa comunicação verbal e escrita, capacidade analítica, proatividade e disponibilidade para atuação presencial em São Paulo....- ...administrative affairs and office operations. Qualifications Bachelor’s degree or above, preferably in Human Resources, Business Administration, Law, or related fields. Minimum 5 years of HR management experience; experience in manufacturing or multinational...
- ...commercial objectives. Execute commercial initiatives across the assigned channel, ensuring flawless implementation and alignment with business priorities. Partner with Sales to develop Joint Business Plans (JBPs) and customer growth initiatives. Identify...
- ...used by the entire Support. Manage assigned cases to meet service level agreements, while continuously providing updates to the business. Ongoing support and working closely with the business teams throughout the company. REQUIREMENTS ~2+ years’ experience...
- ...delivery of a PLM transformation and migration project • Support the migration from PTC Windchill to Imagine PLM • Coordinate business, engineering, technical, and delivery teams • Manage scope, timelines, risks, dependencies, issues, and deliverables • Work...
- ...placements for SMB merchants. Conduct research into restaurant unit economics, menu composition, gross margins, menu design, and business workflows to distill strategic insights into practical operational checklists for BDs. Formulate strategic recommendations, continuously...
- ...transformation roadmap across processes, products and enabling tools Own Audience Operations product and process priorities, aligned to business objectives Champion the panelist experience, using behavioural science and user research to redesign poor journeys and reduce...
- ...providing application support, incident resolution, maintenance, and continuous improvement of SAP BPC solutions. Experience working with business and technical teams to analyze requirements, troubleshoot issues, and ensure the stability and performance of planning and...
- ...China Mobile International Brazil, is looking for a dynamic and proactive Senior Carrier Business Development Executive to join our team. This role is responsible for driving business growth through new customer acquisition, account management, and strategic carrier...
- ...Brazil Full Time What you will do The Demand Manager is responsible for a group of doctors and points of sale within a business area, focusing on sales results (prescriptions and sell-out). The person responsible for this position will be required to conduct...
- ...Missão Procuramos um Head of Commercial & Business Development para liderar e expandir nossa estratégia comercial no Brasil. Esta é uma posição de alto impacto no centro da nossa expansão internacional, oferecendo exposição direta à liderança sênior e a oportunidade...
- ...coordinating dismissals with external consultants) Support Talent Acquisition activities and workforce planning in partnership with business leaders Manage attendance, leave management, employee records, and HR documentation Coordinate with external consultants on...
- ...IIS (Pleno) • DESENVOLVIMENTO EM VB6 (Pleno) • .NET (C#) (Pleno) • ANALISE DE SISTEMAS LEGADOS (Pleno) • API REST (Pleno) • SERVICENOW (Pleno) • Microservices Development (Pleno) • PL/SQL (Pleno) • MULE SOFT (Pleno) • BACKEND: NODE.JS, EXPRESSJS, JAVA, SPRING...
- ...China Mobile International Brazil is looking for a ICT Sales professional to expand enterprise business opportunities in Brazil. This role is designed for early-career professionals looking to grow in enterprise business development. Responsibilities Develop and...
- ...through data. ·Logical & Systems Thinking: Clear logical reasoning and systematic thinking ability. Able to deconstruct complex business problems and design actionable solutions. ·Project Management & Collaboration: Outstanding cross-functional communication and coordination...
- ...treasury reporting, and compliance initiatives. The position will play a critical role in optimizing liquidity, supporting strategic business initiatives, managing financial risks, and ensuring effective treasury operations across multiple LATAM countries. The...
- ...de aplicações Mainframe e sustentação de sistemas em produção. Experiência com ferramentas de gestão de chamados e mudanças, como ServiceNow ou Jira. Experiência anterior no Projeto Gravity. Vivência no ecossistema Santander ou F1RST e conhecimento dos processos,...
- ...Responsibilities : Be responsible for fulfillment capacity levels; design capacity models tailored to different stages of business development; set capacity targets based on order volume forecasts; and develop capacity growth and retention strategies; Be responsible...
- ...Strategy: Responsible for the quantity and quality of fulfillment capacity . Design capacity models tailored to different stages of business development; formulate strategies for capacity acquisition (growth) and retention; design capacity management rules; and...
- ...legislation. He / She will establish criteria, financial exposure limits and guidelines for granting credit, aligning them with the business strategy and will develop and improve credit analysis and decision models, ensuring efficiency and quality in assessments. The...
- ...experiences and market obstacles, supporting team strategy adjustments. Compliance & Risk Management: 6.1. Adhere to company overseas business compliance policies and local laws & regulations. Ensure contract terms and commercial activities meet risk control requirements....
- ...closely with external auditors, tax advisors and local stakeholders - Partnering with regional/global teams on financial reporting and business matters - Supporting the continued build-out of the finance function as the business growsWe’re particularly interested in...
- ...campaigns or co-marketing budgetsDirect experience structuring and closing API integration partnerships commercially — owning the business case, commercial terms and deal execution end-to-endActive C-suite network verifiable with specific names in at least two of the following...
- ...production, research and ad sales teams as the point of contact for business forecasting, channel and product financial performance analysis... ...is supported by FP&A Managers, Financial Controllers, Business Analysts, Finance Directors and Home Office members of the global...
- ...Coordinate internal and external resources to ensure successful project implementation. ●Team Management: Build and manage a local business team (10+ members) in Latin America. ● Foster cross-cultural team integration and drive performance through remote collaboration....
- ...with new and existing clients across the Brazil to enhance customer satisfaction and loyalty. ●Market Expansion: Identify and pursue business opportunities within the LED display market, focusing on expanding presence in the responsible area. ●Channel Partnerships: Work...
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