Events Manager

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Key Responsibilities

• Lead the Events & Banquets operation, ensuring excellence in execution and delivering memorable experiences for guests and clients.
• Plan, coordinate, and oversee social events, corporate functions, weddings, brand activations, and VIP experiences, ensuring the highest standards of quality and service.
• Review, validate, and ensure the accurate communication and execution of all Banquet Event Orders (BEOs).
• Collaborate closely with Sales, Culinary, Restaurants, Bars, Stewarding, Front Office, and Engineering teams to ensure seamless event execution.
• Manage staff scheduling, team productivity, labor costs, and overtime control to drive operational efficiency.
• Monitor key performance indicators (KPIs), guest satisfaction scores, service quality, and financial results.
• Develop, coach, and engage team members, fostering a culture of high performance, hospitality excellence, and continuous improvement.
• Ensure compliance with Marriott International and W Hotels standards, as well as food safety, health, and workplace safety regulations.

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Minimum of 2 years of leadership experience in Events, Banquets, or Food & Beverage operations within a luxury hotel environment.
• Advanced or fluent English (mandatory).
• Proficiency in hotel management systems and Microsoft Office Suite.
• Flexibility to work varied schedules, including weekends and holidays.
• Proven experience leading and developing multidisciplinary teams.

Technical Skills

• Event and banquet operations management.
• BEO planning, review, and execution.
• Cost control, budgeting, and productivity management.
• Workforce planning and labor management.
• Solid knowledge of food & beverage operations, event setups, and service protocols.
• Ability to monitor and analyze quality, performance, and guest satisfaction metrics.

Behavioral Competencies

• Inspiring and people-focused leadership.
• Excellent communication and interpersonal skills.
• Strong organizational and prioritization abilities.
• Sound decision-making skills in fast-paced and high-pressure environments.
• Analytical mindset with a strong results orientation.
• Proactive approach with a strong sense of ownership and accountability.
• Creativity and a passion for delivering exceptional guest experiences.
• Ability to build, motivate, and retain high-performing teams.

Preferred Qualifications

• Previous experience within Marriott International properties.
• Knowledge of LQA, Forbes Travel Guide, or Leading Hotels of the World standards.
• Experience in luxury or lifestyle hotel environments.
• Proven track record managing large-scale corporate, social, and entertainment events.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.