Customer Support Manager
Caderno Nacional
Customer Support Manager - Detalhes da Vaga. ● - Lead and mentor a team of customer support representatives to ensure high-quality service. ●- Develop and implement strategies to improve customer satisfaction and operational efficiency. ●- Handle escalated customer issues and resolve them in a timely and professional manner. ●- Monitor performance metrics and prepare regular reports for senior management. ●- Collaborate with other departments to address customer needs and feedback. ●Requirements:- Fluency in both Portuguese and English is mandatory. ●- Proven experience in customer support or a related field, preferably in a managerial role. ●- Strong leadership and communication skills. ●- Ability to work effectively in a multicultural environment. ●- Excellent problem-solving and organizational abilities. ●This role is critical to ensuring exceptional customer experiences and supporting the growth of our business in Latin America. ●. Requisitos para participar do processo. ● . O que oferecemos.
Vaga publicada há 17 horas atrás
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