Customer Service Agent (English Required)

Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team

The Wow

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

A taster of what you will be involved with: 

• Help customers via e-mail, chat
• Work together with your team to reach the best customer satisfaction (including other KPI’s)
• Follow company policies and practices regarding player safety, protection, and responsible gaming

What we are looking for

• Background in customer service, this can be face to face, online or via phone calls
• Great communication skills and service mindset
• Multitasking and time management.
• On site and some remote days

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

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