Resultados de pesquisa: 4 vagas
...leadership skills
Ability to build relationships with peers ,stakeholders and the management
Excellent interpersonal skills
Good time management, organizational and communication skills
Ability to work under pressure and deal with multiple tasks concurrently...
votre rôle
• Accountable for the on-time delivery of all service orders in the assigned local country/ies.
• Meet or exceed the targets set by the management with regards to:
- Customer Satisfaction
- TDD, RTDD, ITDD, NS#3 and associated metrics
- Management...
votre rôle
Ensure proper and timely incident registration, diagnosis and setting work processes to ensure smooth optimum work-flow to achieve customer satisfaction and loyalty. Coordinate closely with service desk team to ensure high operational performance. Act...
...Escalation contact for internal teams, vendors and customers;
Act as backup during Manager's absence;
Manage vacation and work time;
Manage workload;
Order assignment;
Monitor agents' KPI and quality performance and address any gaps;
Support Manager in...
