Regional Logistics Specialist (Latin America)

Natural Cycles° is a leading women’s health company that developed the world’s first birth control app, used by millions globally. We are a fast growing startup, and we promote an international working environment filled with smart and ambitious colleagues based in Stockholm, Geneva, New York, and remotely. Our mission is to pioneer women’s health through research and passion, empowering every woman with the knowledge she needs to take charge of her health.

We are seeking a compliance-driven Regional Logistics Specialist to architect and oversee our supply chain infrastructure in Brazil and support other new markets. This role is the critical link between our global operations and local regulatory requirements. You will be responsible for stock replenishment and order management in local warehouses while maintaining "bulletproof" trade compliance to ensure our goods move across borders without delay.

Please note that we are hiring for this role in the São Paulo area.

What you will be doing

Trade Compliance & Regulatory Management

• Brazil: Set up and manage our RADAR license. Monitor SISCOMEX entries for accuracy, manage the Habilitação tiers, and ensure all import declarations (DI/DUIMP) align with financial reporting.

• New markets: Support the Head of Supply Chain & Logistics in new market expansion, ensuring operational readiness based on the local market regulatory requirements

• Customs Brokerage: Vet and manage local customs brokers in responsible markets, auditing their performance and ensuring Harmonized System (HS) codes are classified correctly

Procurement, Order Handling & Systems Integration

• Ensure stock replenishment is on time and received under warehouse SLAs.

• Data Integrity: Ensure real-time inventory synchronization and troubleshoot order errors between the 3PLs and our global OMS (Linnworks). Assist in customer returns.

• Work with IT and Finance to ensure that local tax requirements (like the Brazilian NF-e / Nota Fiscal) are triggered correctly upon order fulfillment.

• Develop and oversee KPI’s that provide visibility to logistics and fulfillment performance, warehouse SLAs, and other service partner metrics.

Supplier Sourcing & RFP Management

• Lead the RFP (Request for Proposal) process for 3PL providers, local packaging suppliers, and print partners in both Brazil and support new markets

• Negotiate contracts that balance cost-efficiency with the high-service levels required for direct-to-consumer and B2B distribution

Marketplace Logistics (Amazon/FBA/Retail channel)

• Strategize and execute the logistics flow for Amazon FBA or other b2b distribution channels in Brazil and new markets.

What skills and experience we think you have

• Location: São Paulo (remote)

• Language Mastery: Full professional proficiency in English and Portuguese is non-negotiable. Spanish is a plus!

• Deep knowledge of local market trade compliance and in-country operations. To include HS classification, documentation requirements, customs valuations (medical device experience a plus)

• Regional Expertise: 5+ years of experience in LATAM trade compliance.

• Software Proficiency: * Direct experience with Linnworks (or similar OMS like NetSuite)

  • Hands-on experience with RADAR/SISCOMEX (Brazil)

  • Plus if you have experience with VUCEM/SOIA (Mexico).

• Financial Literacy: Strong understanding of LATAM import taxes (ICMS, IPI, PIS/COFINS in Brazil

• Experience coordinating and communicating with global internal partners to ensure alignment on compliance and supply continuity needs.

• Education: BA

What we offer

• Flexible work arrangement - you will be part of a team based in and around the New York area that values effective collaboration and transparent communication, irrespective of work location

• Professional development - you will collaborate with industry leading developers, promoting continuous growth and skill enhancement

• Modern technology - you will leverage innovative technologies and tools, within an environment that empowers you to contribute ideas and take ownership of your work

• Impactful projects - you will contribute to groundbreaking projects that redefine industry standards and create tangible value

• Commitment to quality - you will join a dynamic and progressive organization that prioritizes profitable, long-term product development

Location

We're a remote-first company with team members across multiple countries. For this role, we're looking for someone based in São Paulo, Brazil to support our regional supply chain and logistics operations.

Sounds interesting?

If you want to be part of a successful team, we encourage you to apply for this position as soon as possible.

We look forward to hearing from you!

How to apply

To apply, just upload your CV and answer the questions on the application form. Keep in mind that we can't accept applications through email because of GDPR, and only applications submitted via the career site (and in English) will be considered.

At Natural Cycles we value diversity and inclusion because we know that teams with people from different backgrounds and experiences are stronger. We welcome candidates from all walks of life and are committed to creating an inclusive environment for all employees and candidates.