Knowledge Management Technical Author

Would you thrive in a role where technical communication, knowledge structuring and collaboration are essential to enabling engineering excellence?

Would you enjoy transforming complex technical information into accessible, clear and high‑quality documentation that supports teams across a global organization?

Join our Knowledge Management Team!

At Baker Hughes, Knowledge Management (KM) is essential for accelerating learning, promoting collaboration, and ensuring that expertise is captured and shared across the organization. Our KM team drives digital collaboration tools, documentation excellence, and user‑centric solutions that support engineering, technology and business functions.

Partner with the best!

As a Knowledge Management Technical Author, you will collaborate with engineers, subject matter experts and business stakeholders to develop high‑quality technical documentation and maintain digital KM platforms—primarily based on SharePoint. You will help shape a business‑wide system that enables collaboration, governance and efficiency across Flexible Pipe Systems (FPS) and other OFSE teams.

As a Knowledge Management Technical Author, you will be responsible for:

Technical Writing & Content Development

• Researching and gathering knowledge from engineers and technical specialists to understand complex products, processes and systems.
• Producing clear, concise and technically accurate documentation including manuals, guides, communication materials, instructions and support resources.
• Applying translation responsibilities (English ↔ Portuguese) across the department.
• Reviewing, editing and simplifying existing documents to ensure accuracy, consistency and clarity.
• Creating diagrams, illustrations, screenshots and other visuals to support engineering explanations.

Knowledge Management & Content Governance

• Updating and maintaining libraries of technical information within CMS platforms and KM repositories.
• Ensuring documentation aligned with Baker Hughes standards remains up‑to‑date, correct and consistent.
• Supporting implementation of KM methodologies, continuous improvement and Lean practices.
• Identifying and eliminating roadblocks to knowledge sharing while promoting best practices.

SharePoint & Digital Collaboration

• Creating, managing and updating SharePoint content, pages, templates and tools used across FPS.
• Supporting system efficiency through communication, training and stakeholder engagement.
• Coordinating upgrades, improvements and fixes within the KM environment.

Stakeholder Collaboration & Consulting

• Meeting with teams to develop documentation, templates and SharePoint content aligned with business needs.
• Reviewing new materials with users and experts to ensure relevance and quality.
• Partnering closely with FPS Chief Engineers’ Office and global KM teams.
• Advising on document formatting, intellectual property, branding, confidentiality classifications and export control requirements.

Fuel your passion

To be successful in this role, you will:

• Have a Bachelor's degree or equivalent.
• Have fluency in English and Portuguese (written and spoken).
• Have proven experience as a Technical Writer, Technical Author or similar documentation‑focused role.
• Familiarity with Knowledge Management principles and methodologies
• Have proficiency in MS Office and adaptability to digital tools used for documentation and collaboration.
• Have experience with SharePoint (coding knowledge is beneficial but not required).
• Have previous experience in the Oil & Gas industry or an equivalent technical sector.
• Have excellent written communication skills with strong attention to detail and clarity.
• Have the ability to learn complex technical topics and participate in technical discussions.
• Have the ability to work independently and collaboratively with global, cross‑functional teams.
• Have strong organizational skills with the ability to manage multiple projects simultaneously.
• Have familiarity with Simplified Technical English (STE).
• Have an understanding of the Engineering Lifecycle.
• Willingness to travel internationally if required (desirable).
• Experience developing Power Apps, Power BI dashboards or Power Automate flows (desirable).

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working from 7am-4pm or 8am-5pm.
• Location: RETIC, Ilha do Fundão, Rio de Janeiro.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Sustainability Experienced Professional - Knowledge Management About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Apply Now