Senior Community Manager

Senior Community Manager - Detalhes da Vaga. ● This role will be responsible for community engagement, social media operations, audience interaction, trend monitoring, and maintaining the brands daily digital presence in Brazil. ●The ideal candidate understands Brazilian internet culture, social trends, meme culture, sports/gaming communities, and knows how to create strong engagement with local audiences. ●Key ResponsibilitiesManage and operate the companys social media platforms on a daily basis. ●Monitor community activities, comments, messages, mentions, and discussions across all platforms. ●Engage with users and build positive relationships with the online community. ●Coordinate publishing schedules and ensure timely content posting. ●Work closely with the Content, Branding, CRM, and Marketing teams to execute campaigns and engagement initiatives. ●Monitor social media trends, viral topics, internet culture, and competitor activities. ●Conduct social listening and provide insights, feedback, and audience sentiment analysis. ●Support community growth strategies to increase engagement, followers, and brand awareness. ●Assist in managing influencers, KOL interactions, and online collaborations. ●Handle escalation of sensitive community issues and maintain positive brand reputation. ●Prepare regular social media and engagement performance reports. ●Ensure all communication aligns with brand tone, compliance requirements, and company guidelines. ●Job RequirementsMust HaveBachelors degree in Marketing, Communications, Journalism, Advertising, or related fields. ●Minimum 24 years of experience in social media or community management. ●Strong understanding of Brazilian social media trends and digital culture. ●Experience managing platforms such as Instagram, X (Twitter), TikTok, Facebook, YouTube, Telegram, Discord, or similar channels. ●Excellent written and verbal communication skills in Portuguese. ●Good English communication skills for internal collaboration. ●Strong interpersonal and community engagement skills. ●Ability to work in a fast-paced startup or growth-stage environment. ●Highly proactive, creative, and trend-sensitive. ●Nice to HaveExperience in iGaming, sports betting, entertainment, gaming, or digital consumer platforms. ●Experience working with influencers or KOL campaigns. ●Basic understanding of social media analytics tools and reporting. ●Experience with community crisis management or reputation management. ●Preferred QualitiesStrong sense of internet culture and audience psychology. ●Creative thinker with strong execution ability. ●Passionate about social engagement and digital communities. ●Able to multitask and adapt quickly to changing priorities. ●Team player with a collaborative mindset. ●. Requisitos para participar do processo. ● . O que oferecemos.