Customer Service Assistant - Assistente de Atendimento - SP
Soulan
Oportunidade para atuar em uma empresa consolidada do segmento de e-commerce de moda de luxo. Segue abaixo informações da posição: Tipo de Vaga: Temporário; Horário de Trabalho: Segunda a sexta-feira, das 9h às 18h; Local de Trabalho: Brooklin – São Paulo/SP (Avenida das Nações Unidas); Modelo de Atuação: Híbrido – comparecimento ao escritório 2 vezes ao mês. O QUE VOCÊ IRÁ FAZER: Realizar atendimento aos clientes por telefone e e-mail, atuando no pré e pós-venda; Atender e solucionar demandas relacionadas a entregas, rastreamento, tamanhos, trocas e demais solicitações dos clientes; Garantir um atendimento de qualidade, com agilidade nas respostas e foco na satisfação do cliente; Conduzir os atendimentos de forma autônoma, buscando soluções e acompanhando os casos de ponta a ponta; Interagir com áreas relacionadas para atender às demandas dos consumidores e contribuir para uma experiência positiva. O QUE É NECESSÁRIO: Formação: Ensino médio completo (Se tiver o superior completo ou cursando será um diferencial); Idiomas: Inglês intermediário para leitura e escrita; Conhecimentos: Pacote Office básico (Excel e Word) e facilidade no uso de computadores e navegação entre diferentes ferramentas; Experiência: Experiência prévia com atendimento ao cliente/Customer Service, incluindo atendimento por telefone e condução de casos críticos. O QUE É DESEJÁVEL: Inglês para conversação; Experiência em atendimento com foco na resolução de problemas e autonomia na condução dos casos. Caso tenha interesse, disponibilidade e requisitos necessários, finalize sua candidatura! O Grupo Soulan Recursos Humanos espera contribuir em breve com sua trajetória profissional.
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Assistente administrativo
Empresa:
Soulan
Seleção e agenciamento de mão-de-obra.
Ramo:
Recursos Humanos/ Recrutamento e seleção
(DE)R$ 2.300
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