Client Coordinator

About Prestige Travel Agency by Mich

Prestige Travel Agency by Mich provides personalized travel planning services with a focus on exceptional customer care. We are seeking a professional and organized  Client Coordinator to support client communications and ensure a seamless travel planning experience.

Key Responsibilities

• Serve as a primary point of contact for clients throughout the travel planning process
• Respond to client inquiries via phone, email, and chat
• Coordinate client requests with internal team members
• Maintain accurate client records and documentation
• Schedule consultations and follow-up appointments
• Assist with travel-related administrative tasks and itinerary coordination
• Monitor client communications and ensure timely follow-up
• Resolve routine client concerns and escalate complex issues when necessary
• Provide exceptional customer service throughout each client interaction

Required Qualifications

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office, Google Workspace, and CRM software
• Reliable internet connection and dedicated home workspace

Preferred Qualifications

• Previous experience in customer service, client relations, travel, hospitality, or administrative support
• Experience with CRM platforms or client management systems

What We Offer

• Fully remote work environment
• Flexible scheduling opportunities
• Professional development and ongoing training
• Career advancement opportunities
• Supportive and collaborative team culture

Equal Opportunity Employer

Prestige Travel Agency by Mich is an equal opportunity employer. We welcome qualified applicants from all backgrounds and are committed to maintaining an inclusive workplace.

How to Apply

Qualified candidates are encouraged to submit their application and resume. We look forward to learning more about your experience and interest in joining Prestige Travel Agency by Mich.