Project Quality & Safety Manager
Alstom
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time Project Quality & Safety Manager in São Paulo we’re looking for?
Your future role
Take on a new challenge and apply your quality management expertise in a cutting-edge field. You’ll work alongside dynamic, collaborative, and experienced teammates.
You'll ensure that our projects meet the highest quality standards and act as the independent voice of the customer within the project organization. Day-to-day, you’ll work closely with teams across engineering, industrial, supplier, and product introduction quality, guiding them to deliver exceptional outcomes, and ensuring customer satisfaction surveys are conducted and action plans monitored. You'll also coordinate and synchronize quality activities across various projects and much more.
You’ll specifically take care of establishing and maintaining the Project Quality Management Plan (PQMP), as well as contributing to criticality assessments and ensuring compliance with quality standards, but also coaching and mentoring team members within the Project Quality community.
We’ll look to you for:
Acting as the independent voice of the customer in the project organization
Interfacing with customer quality and safety teams
Managing customer satisfaction surveys and monitoring action plans
Establishing and continuously improving the Project Quality Management Plan
Guiding project teams in understanding quality contributions and deliverables
Coordinating quality activities across engineering, industrial, supplier, and product introduction quality
Anticipating resource needs and consolidating workload for quality activities
Coaching and mentoring new team members to enhance quality expertise
Monitoring KPIs such as customer satisfaction, non-conformities, and quality performance metrics
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Graduate or post-graduate degree in engineering, ideally with a management background
Fluency in Portuguese, English, and Spanish
Experience in quality management and customer satisfaction processes
Understanding of structured techniques such as FMEA and risk assessment methodologies
Knowledge of quality management systems and standards
Familiarity with project management processes and tools
Strong communication and leadership skills to guide and mentor teams
Things you’ll enjoy
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
Enjoy stability, challenges, and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our flexible and inclusive working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning
Progress towards leadership roles in quality management or other areas
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
#LI-HYBRID
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
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