Senior Cisco CUCM Engineer (REMOTE)
ITTConnect
ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US. MUST BE fluent in English. Requirements
8+ years of IT Infrastructure experience.
MUST BE fluent in English.
Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.
Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.
Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.
Strong experience troubleshooting complex multi-system infrastructure issues.
Experience designing and implementing infrastructure solutions. Preferred
Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service deliverymodels.
Experience delivering customer-facing IT infrastructure projects.
Experience with enterprise storage platforms.
Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions isa plus.
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