Manual QA Engineer (Mid-level) ID67829

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.

WHAT YOU WILL DO

- Analyze, troubleshoot, and help resolve production issues impacting live hiring events;

- Perform manual, functional, regression, and end-to-end testing across platform workflows;

- Validate REST APIs, integrations, and backend services using Postman;

- Execute backend data validation and troubleshooting using SQL queries;

- Reproduce, document, and track defects, workflow issues, and test results in Jira;

- Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;

- Support incident triage activities and assist with release validation efforts;

- Validate architecture changes, new integrations, and platform enhancements prior to release;

- Investigate frontend and network-related issues using browser developer tools;

- Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;

- Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;

- Interpret business requirements and product needs to design effective test cases and validation scenarios;

- Contribute to improving testing processes, workflows, and production support practices;

- Validate accessibility compliance and usability standards, including WCAG requirements.

MUST HAVES

- 2+ years of experience in QA, manual testing, or production support and testing environments ;

- Strong experience with manual testing methodologies, including functional , regression , and end-to-end testing ;

- Hands-on experience testing REST APIs using Postman ;

- Strong SQL skills for backend validation, troubleshooting, and data verification;

- Experience validating backend integrations and services;

- Experience documenting and managing defects using Jira ;

- Strong understanding of user workflows, product functionality, and business requirements;

- Ability to create and execute meaningful test cases based on business problems and product requirements;

- Experience working in Agile and Scrum environments;

- Strong collaboration and communication skills across technical and non-technical teams;

- Experience troubleshooting production issues in client-facing applications;

- Familiarity with browser developer tools for frontend and network investigation;

- Experience with accessibility standards and WCAG compliance testing;

- Upper-intermediate English level.

NICE TO HAVES

- Experience using Datadog for monitoring, log analysis, and troubleshooting;

- Familiarity with Kafka and asynchronous workflow validation;

- Exposure to MongoDB or other NoSQL databases;

- Understanding of CI/CD pipelines , deployment processes, and release validation;

- Experience working with SaaS products or customer-facing and employer-facing platforms;

- Previous experience supporting live production systems with high user activity.

PERKS AND BENEFITS

- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation : USD-based pay with education, fitness, and team activity budgets.

- Exciting projects : Modern solutions with Fortune 500 and top product companies.

- Flextime : Flexible schedule with remote and office options.