Senior Business Analyst

Business Systems Analyst

We are looking for a UX Business Systems Analyst to bridge business and technology, ensuring solutions align with business goals while delivering an exceptional user experience.

Key Responsibilities

Gather, analyze, and document business requirements and process improvements. Translate business needs into functional specifications and actionable solutions. Lead UX and workflow improvement initiatives from identification through implementation. Collaborate with stakeholders, end users, IT teams, and vendors to drive process optimization. Support testing, training, documentation, and solution rollouts. Conduct root cause analysis and recommend improvements based on user feedback and operational metrics. Coordinate small to mid-sized projects and manage priorities across multiple teams. Measure and communicate the impact of improvements on adoption, efficiency, and user satisfaction.

Qualifications

Experience in Business Systems Analysis, Business Analysis, or similar roles. Proven track record leading UX and business process improvement initiatives in an enterprise environment. Strong analytical, problem-solving, and stakeholder management skills. Experience working across cross-functional teams, including business, applications, infrastructure, support, and vendors. Ability to drive change and influence outcomes without direct authority. Excellent communication, facilitation, and documentation skills.

Preferred

Experience with process optimization, digital transformation, and user experience initiatives. Strong understanding of project lifecycles and continuous improvement methodologies.