Sales Administrator (Mandarin Speaker)

Sales Administrator (Mandarin Speaker) - Detalhes da Vaga. ● Their mission is to address the challenges of achieving a sustainable future by innovating to reduce the production, storage, and synergy costs of renewable energy. ●Responsibilities- Coordinate with customers throughout the entire ordering process, including order preparation, execution, and logistics follow-up, to ensure timely and complete deliveries. ●- Support sales representatives across different European countries by continuously tracking all open orders and proactively addressing potential delays or issues. ●- Liaise with internal departments (e. ●G. ●, logistics, supply chain, production, finance) to ensure smooth order execution. ●- Work closely with the sales support and finance departments to monitor order payments and resolve any payment-related discrepancies. ●- Maintain accurate transaction records in the companys ERP/CRM systems and ensure proper documentation in line with internal policies and local regulatory requirements. ●- Prepare reports related to order status, delivery performance, and customer service levels. ●- Provide additional customer service and sales-related support as required. ●Requirements- 13 years experience in sales administration, order processing, customer service, or back-office support- Fluency in Mandarin and English (written and spoken) required for business communication purposes- Basic experience supporting order management processes (order entry, tracking, invoicing follow-up)- Ability to coordinate with internal teams (logistics, supply chain, finance) to ensure smooth execution- Exposure to international or multi-country environments (Europe preferred but not essential)- Familiarity with ERP/CRM systems (SAP, Oracle, Salesforce, or similar) is a plus- Basic understanding of logistics and delivery processes- Ability to track and follow up on orders, shipments, and payments- Ability to manage multiple tasks in a fast-paced environment- Customer-oriented mindset with strong service mentality- Degree or diploma in Business, Finance, Supply Chain, or related field preferred. Requisitos para participar do processo. ● . O que oferecemos.