Deskside Support Engineer
TECEZE
Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
- Basics knowledge / understanding of assigning switch ports to specific VLANs
- Patch phone ports to switch as needed
- Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
- Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams
- Troubleshoot and replace network switch chassis blades when required
- Good to have understanding of any Data Center Infrastructure Management Application
- A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
- Basic Knowledge of Monitoring tools such as Solarwinds, etc…
- Networking and Operating System basics
- Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
- Basic knowledge about Hardware like Servers, Storage devices
- Knowledge to understand Monitoring Tool outcome
- Basic knowledge of ITSM tool preferably ServiceNow
- Basic knowledge Backup technologies preferably EMC Avamar
- Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
- Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
- Experience in SLA base environment
- Knowledge on Server Performance monitoring preferred
Vaga publicada há 6 dias atrás
Empregos semelhantes que podem ser interessantes para vocêCom base na vaga Deskside Support Engineer em São Paulo, SP
- Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting...
- ...scenario to expand ideas through the right tools, contributing to our success in a collaborative environment We are looking for a Support Engineer. In this role, you will: Collaborate closely with cross-functional teams (Regulatory Operations, IT Security, QA,...
- Job Summary We are seeking a hands-on L3 Support Engineer to serve as the escalation point for critical production issues across trading and risk systems. This role focuses on: Deep incident diagnosis Partnering with engineering teams for fixes and reliability...
- Olá! Nós da Adasoft estamos buscando um Engenheiro de Suporte Técnico (c/ foco em Automação Industrial) para integrar nosso crescente quadro de colaboradores! Caso esteja interessado na vaga, confira abaixo todas as informações necessárias: Responsabilidades :Fornecer...
- ...regarding the functioning of the services offered, both to internal and external customers, becoming an expert of these. Cooperate and support their fellow Support in resolving the incidents they require. Ensure compliance with the SLA for the resolution of cases...
- ...options data is among the most intricate financial data to store, index, and serve at scale. We take engineering seriously. The Role We're hiring a Technical Support Engineer to be the front line of the customer experience at Theta Data. This is not a generic helpdesk...
- ...system changes and operation manuals. 5. Provide technical support to solve technical problems raised by customers and internal teams... ...above in computer science, information technology, software engineering or related majors (equivalent overseas education). Work...
- ...Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology... .... We look forward to hearing from you! Job Title: L2 Support Engineer Location: Remote Employment Type: Contract Pay Range: $20-25...
- ...Larry Summers , and Jack Dorsey . Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $40,000–$50,000 Location: Remote Role Responsibilities Respond to support requests from Mercor’s talent pool who have questions or issues applying...
- Nível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: remoteBrazil2 years +'Fornecer suporte administrativo e operacional para sistemas computadorizados corporativos e de laboratório/bancada em laboratórios de ...
- ...that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we... ...generation. Reporting to the Head of Product Support, you will perform various product and... ...specifications, life cycle solutions and product engineering etc. Supporting customers with grid code...
- ...Position: SAP L1/L2 Support Engineer Employment Type: Full-time Job Summary We are looking for a SAP L1/L2 Support Engineer to provide first-line technical support for SAP systems. This role focuses on system monitoring, incident handling, and user support...
- ...people truly BELIEVE in what they're doing! Job Summary The company’s explosive growth and ambitious business goals require a Support Engineer capable of navigating a complex, highly dynamic and fast-paced environment. We’re one of the few legitimate companies offering...
- ...Purpose of the Job We are hiring for the AI & Technology Solutions (ATS), Clinical AI & Technology Innovation (CAITI) - Technical Support Engineering (TSE) team. This team is responsible for operating, supporting, and continuously improving Agentic AI products running in...
- ...Information Location: São Paulo Job Mode: Full-time Work Mode: In-Person Job Summary We are seeking a experienced Support Engineer L3 to execute on support issues while also building out the function and automating resolution of repeat issues. In this role,...
- ...thrive, we can’t wait to meet you. WHAT YOU'LL DO Platform Support Engineers (PSEs) are the first line of defense in ensuring the health... ...do best while we do what we do best. As a Platform Support Engineer at Braze, you will focus on maintaining uptime and reliability...
- ...Microsoft 365 End User Support Engineer Modelo de Trabalho: Presencial Pinheiros/SP Contratação: Pessoa Jurídica (PJ) Início Previsto: Agosto/2026 Duração: Projeto inicial de 2 meses, com possibilidade de extensão Idioma: Inglês Intermediário Sobre a...
- A Empresa Segmento de consultoria empresarial. Descrição da vaga Fornecer suporte de TI em nível sênior para toda a organização, atuando como principal ponto de contato entre usuários, equipes de TI e fornecedores externos; Liderar a definição e melhoria contínua de processos...
$ 35.000 a $ 50.000 por año
...Dorsey . Position: Customer Success Engineer (LatAm) Type: Contract Compensation:... ..., etc.) OR 2-5 years of experience supporting customers on such web applications. Comfortable... ...on your resume Submit form Resources & Support For details about the interview process...- ...cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. Cellebrite is looking for Technical Support Engineer based in Sau Paolo, with strong technical background and hands on capabilities to work closely with customers, support teams...
- .... Problems faced are routine. Essential Functions - Works directly with product teams to receive support requests - Triages requests, fixes small bugs & submits engineering tickets - Working knowledge of the support processes and working in a production environment. Qualifications...
- Job Description Jitterbit is seeking a Senior Support Engineer to join our L3 team. Jitterbit is an iPaaS (Integration as a Service) and API Management platform who has been recognized in the leader quadrant of Gartner for five straight years. Our customers use our...
- Company Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes...
- ...of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a UNIX & SQL Production Support Engineer to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR). NTT Data Services is looking for an energetic, fast learning...
- ...Mandatory: Core Java experience L3 Production Support experience Advanced SQL skills Splunk Git ServiceNow Production incident analysis and resolution Root Cause Analysis (RCA) Strong troubleshooting and debugging experience Ability to participate...
- ...Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support... ...and LinkedIn. (IR-RMNI). We are actively seeking a Support Engineer, SAP MM-WM. This is a remote position and can be based anywhere...
- ...and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company... ...using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and/or programming experience...
- Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more... ...Axiom Technologies is seeking an experienced IT Desktop Support Engineer based in São Paulo, Brazil, to work as an independent...
- ...customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data,... ...About Role and Team: As a Technical Support Engineer you will work with leading enterprise organizations...
- ...Mid-level Networking Engineer Support (pleno) Requisitos: Disponibilidade para trabalhar em turnos 24x7. Defender os interesses do cliente dentro da AT&T, garantindo uma experiência fluida e sem esforço. Gerenciar escalonamentos dentro da AT&T para questões...
Deseja receber mais vagas?
Assine e receba vagas semelhantes a Deskside Support Engineer. Seja o primeiro a se candidatar!
