Staff Software Engineer - BI Intelligence

Responsibilities

• Design and evolve analytics platforms serving Nubankers and business units across the company.
• Build AI-powered data experiences, including natural-language interfaces, query generation, tool orchestration, grounding, and feedback mechanisms.
• Develop foundations for trustworthy AI analytics, including semantic context, governed metrics, data contracts, lineage, data quality, access control, and evaluation.
• Design and operate reliable distributed systems with observability, service objectives, security, performance, and cost controls.
• Drive technical direction, architectural decisions, cross-functional alignment, and execution plans for ambiguous initiatives.
• Mentor engineers and improve engineering practices through design reviews, pairing, documentation, and operational practices.
• Turn AI capabilities into dependable products that improve how Nubankers work with data.

Requirements

• Proven experience as a Staff-level Software Engineer or equivalent technical leader delivering high-impact production systems.
• Strong software engineering fundamentals and an SRE mindset, including experience with reliable distributed systems, service objectives, and observability.
• Experience with data platforms or analytics infrastructure such as Databricks, distributed query engines, metadata catalogs, semantic layers, or large-scale data systems.
• Deep understanding of data semantics, metric definitions, data contracts, lineage, data quality, and access control.
• Experience designing or integrating AI/LLM-powered products, including natural-language interfaces, RAG, tool use, query generation, grounding, or evaluation.
• Ability to balance security, governance, reliability, latency, performance, and cost at scale.
• Proven ability to lead ambiguous cross-functional initiatives and align teams and stakeholders.
• Strong written and verbal communication skills for explaining complex technical decisions.
• Experience mentoring engineers and influencing technical direction beyond the immediate team.
• Preferred experience with conversational analytics, agentic workflows, AI-powered developer or data tools, evaluation frameworks, guardrails, monitoring for AI-generated outputs, or financial services and regulated environments.

Benefits

• Hybrid work in Brazil with an office requirement of 2–3 times per week.
• Equity opportunity at Nubank.
• Food or meal card and public transportation commuting benefit.
• Psychological, financial, and legal assistance through NuCare.
• Life, medical, and dental insurance.
• Language courses and access to Nu’s learning platform.
• Extended parental leave, daycare allowance, and parental consultancy.
• Work-from-home allowance and gym partnerships.
• 30 days of paid vacation.
• Relocation assistance package, if applicable.