Gerente de Clientes Júnior (Inglês Avançado)

Função:

Associate Client Manager (Advanced English) Your day at NTT DATA

A NTT DATA Inc. é uma empresa multinacional de tecnologia que integra, dentre seus serviços, o desenvolvimento de software, segurança, cloud e, principalmente, infraestrutura de TI. Estamos, segundo o Great Place to Work, dentre as melhores empresas de Tecnologia para se trabalhar no Brasil. Temos uma cultura de trabalho inclusiva e prezamos muito pela liberdade de melhorar processos, pela flexibilidade e pelo respeito às pessoas!

Para que juntos possamos fazer grandes coisas, a NTT DATA Inc. acredita e apoia a diversidade em sua totalidade. Dessa forma, nossa empresa é aberta para todos, independentemente de deficiência, gênero, orientação sexual, raça, etnia, idade, origem ou estética. #HereYouCan

What You'll Be Doing

Local: São Paulo, hybrid Working hours: 8 hours/day (Mon – Fri)

We’re looking for a professional to work in the sales team, making sales plans, making a good relationship with, finding sales opportunities with the pre-sales team, to finalizing the deals for the targeted clients.

Key responsibilities

Develops open and effective channels of communication in with each client within the assigned account to expand all solutions; Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment; Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunistic HVS opportunities; Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client; Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization; Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels; Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company; Effectively articulates how the company can add value through our services and solutions, with a focus on HVS offerings; Under supervision, influences and works closely with vendors to achieve required results. Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast. Assists with revenue growth by inspiring clients to procure additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation. Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.

Knowledge and Attributes: Advanced English; Entry level experience working as part of a sales team in a fast-paced environment; Entry level experience in a sales environment and/or customer service role; Entry level experience in the IT or professional services industry with a focus on business development and/or sales; Some experience working with Salesforce.com contact platform; Relevant experience gained in an inside sales / tele sales environment is advantageous; Some experience in working for/in/with Japanese companies would be advantageous. Benefits Vaga Hibrida Contratação modelo CLT Seu equipamento de trabalho Vale-transporte Vale-refeição/alimentação Auxílio home-office Plano de saúde e odontológico para você e sua família ✨ Seguro de vida em grupo Participação nos Lucros e Resultados (PLR) anual Convênio farmácia Totalpass (convênio academia) Cesta maternidade e licença paternidade estendida Day off de aniversário Oportunidade de participar de ações sociais Incentivo a educação e treinamentos Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas!

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R-144942