Service Engineer

Responsibilities 1. Perform installation, commissioning, and maintenance of electrical equipment in accordance with company standards and procedures; 2. Effectively track and resolve all after-sales service issues, including equipment failures, repairs, and replacements; 3. Provide excellent customer service by understanding client needs and delivering satisfactory solutions; 4. Regularly report equipment reliability and maintenance status to the management team and propose improvement recommendations; 5. Be available for business travel as required.

Qualifications

1. At least 5 years of experience in electrical equipment maintenance and commissioning; candidates with after-sales service experience are preferred. 2. Proficient in the working principles and repair methods of electrical equipment, capable of accurately diagnosing and resolving faults. 3. Strong problem-solving skills and ability to work independently under pressure. 4. Excellent interpersonal communication skills and service orientation, able to build and maintain good relationships with clients. 5. Willingness and ability to travel frequently, ensuring high-quality service standards. 6. Good spoken English; proficiency in Chinese is a plus.