Sales Operations Analyst
Keeta
About Keeta
Keeta is an international subsidiary of Meituan, a global leader in the food delivery industry, with the mission to “help people eat better and live better.”
Leveraging over 15 years of experience in technology and operations from the Chinese market, we are driving innovation in on-demand food and goods delivery worldwide. Since our founding in 2023, we have rapidly expanded from Hong Kong to the Middle East and Brazil, creating value for users, restaurants, and riders while continuing our global growth journey.
About the Role
We are looking for a Sales Operations / Business Support Analyst to support our SMB sales team , ensuring operational excellence, data-driven insights, and strong client relationship management.
This role will play a key part in supporting commercial operations and enabling the sales team to achieve their targets while improving overall efficiency and execution.
Key Responsibilities
Support the SMB Sales team in achieving sales targets through operational and analytical assistance
Follow up on client needs, organizing financial reconciliation data, tracking customer service tickets, and preparing monthly/quarterly reports
Handle client issues and complaints in a timely manner, ensuring strong relationship management
Assist with market research and competitive analysis in Brazil to support sales strategy
Prepare business reports and performance analyses to support decision-making
Support the planning and execution of sales incentives, campaigns, and team initiatives
Assist with administrative tasks such as expense tracking, asset management, and procurement
Contribute to a positive team environment and support internal team activities
Requirements
Basic Qualifications
At least 1 year of experience in Sales Operations, Business Support, Operations, or Project Management
Strong communication skills and ability to collaborate effectively with business teams
Analytical mindset with strong execution and problem-solving skills
Fluent in English and Portuguese (both written and verbal)
Preferred Qualifications
Experience working with Brazilian clients or projects in the Brazilian market
Experience in bilingual environments or translation
Background in technology, marketplace, e-commerce, or delivery platforms
Why Join Keeta?
Be part of a high-impact global expansion in the food delivery industry
Work in an international and multicultural environment
Gain exposure to global teams and strategic projects
Accelerate your career in a fast-growing, high-performance company
Vaga publicada há 3 dias atrás
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