Responsible Gambling Manager

iHunters is partnering with a leading global iGaming company, operating in 20 markets with over 2,700 employees worldwide, to hire a Responsible Gambling Manager for their growing operation in Brazil. This is a unique opportunity for professionals looking to work in a highly dynamic, international, and regulated environment, with the chance to directly influence the growth and structuring of the Brazilian operation.

About the Role

We are looking for a strong and pragmatic Manager to lead Responsible Gambling in Brazil. This role will be responsible for driving the local RG strategy, ensuring effective governance and implementation of RG requirements, and leading the day-to-day direction of the Brazil RG team. The role combines people leadership, regulatory implementation, operational governance, and stakeholder management. The person will act as the key local point of contact for senior stakeholders across Brazil and will ensure that Responsible Gambling is embedded in market operations, product developments, and business decisions in a structured and credible way. This is a highly cross-functional role in a fast-changing environment. It requires someone who can bring structure, exercise sound judgement, manage complexity, and move work forward through others.

Main Responsabilities:

Own and drive the Responsible Gambling strategy for Brazil, in alignment with Group direction and local market needs

Lead, support, and develop Responsible Gambling Officers in Brazil, ensuring clarity of priorities, consistency in execution, and strong team performance

Oversee the implementation of Responsible Gambling requirements, controls, policies, and processes in Brazil

Identify gaps, risks, and improvement opportunities in the market’s RG setup and drive remediation actions

Act as the main Responsible Gambling point of contact for senior local stakeholders across Brazil

Work closely with Compliance, Commercial, Product, Operations, Marketing/CRM, HR, Data, Legal, and other relevant teams to ensure alignment on Responsible Gambling matters

Represent Responsible Gambling in cross-functional discussions and ensure player protection considerations are embedded in local decisions and initiatives

Follow up on regulatory changes, internal action items, and governance improvements, ensuring strong oversight and timely execution

Support or lead key milestones related to tool rollouts, reporting improvements, and process enhancements

Use reporting, quality findings, and operational insights to identify issues, improve controls, and strengthen local RG performance

Requirements:

Bachelor’s degree required; Master’s degree is a plus

Strong relevant experience in Responsible Gambling, compliance, player protection, or closely related Gambling roles

Substantial people management or team leadership experience

Strong online Gambling industry experience

Experience in the Brazilian market

Exposure to the Brazilian regulatory environment

Strong English communication skills, written and spoken

Experience with regulatory implementation, process governance, and stakeholder management

Proven ability to lead cross-functional projects involving regulation, operations, and multiple stakeholders

Strong judgement, structure, ownership, and conflict management skills

Ability to operate effectively in a complex and fast-changing environment

Advanced technical or data tooling knowledge is a plus

Experience dealing directly with regulators is a plus