SaaS Operations Manager ID71004

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a SaaS Operations Manager to administer and maintain a Torii SaaS management platform serving as the central source of truth for 500+ enterprise applications across Procurement, Finance, Security, and Application Owners. You will oversee contract metadata, license allocations, renewal calendars, and API integrations, while conducting data audits and automated provisioning workflows to ensure accuracy and governance across the organization’s full SaaS portfolio.

WHAT YOU WILL DO

- Oversee end-to-end administration of contract metadata within Torii;

- Maintain accurate records for ownership, renewal timelines, and license allocations;

- Track Workday updates and conduct internal data investigations;

- Perform direct contract reviews and cost analysis;

- Conduct regular data audits to ensure high accuracy and resolve gaps;

- Build API integrations and automated provisioning/offboarding workflows;

- Ensure existing integrations with internal tooling are functioning properly;

- Manage contract metadata, Renewal Calendar, and license usage reporting;

- Validate Application and Technical Owners and ensure data integrity;

- Educate Application Owners on responsibilities and data governance;

- Evaluate newly discovered applications and collaborate with Procurement and Security teams;

- Support identification of business purpose and security governance status for applications.

MUST HAVES

- 2+ years of experience managing the Torii SaaS platform;

- 4+ years of experience managing enterprise contracts, including cost centers, license utilization, terms and conditions, and procurement processes (Accounts Payable, Accounts Receivable, Procurement, Legal, or Finance background);

- Familiarity with API integration and workflow automation;

- Strong analytical and data management skills, including reporting and deep-dive analysis;

- Ability to identify and resolve data inconsistencies and quality issues;

- Excellent written and verbal communication skills;

- Ability to collaborate effectively with IT, Finance, Procurement, and leadership teams;

- Ability to work in a fast-paced, complex environment with multiple concurrent system changes;

- Upper-intermediate English level.

NICE TO HAVES

- Experience working in large-scale enterprise environments;

- Familiarity with application catalog or IT governance frameworks;

- Exposure to security governance processes for enterprise applications.

PERKS AND BENEFITS

- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation : USD-based pay with education, fitness, and team activity budgets.

- Exciting projects : Modern solutions with Fortune 500 and top product companies.

- Flextime : Flexible schedule with remote and office options.