Middle Delivery Manager

Middle Delivery Manager Description

We are seeking a skilled and experienced Delivery Manager to join our team. As the Delivery Manager, you will be responsible for managing and overseeing a team of engineers across multiple projects. Your leadership will be critical to the success of these projects. You will actively support and adhere to the SDLC process, including planning, design, estimation, development, code review, and delivery verification. You will also be responsible for active communication with internal and external stakeholders and building customer expectations regarding process implementations and project deliveries.

Responsibilities

• Manage and oversee the team of engineers assigned to multiple projects
• Ensure active support and adherence to planning, design, estimation, development, code review, and delivery verification processes
• Communicate actively with internal and external stakeholders, managing and building customer expectations
• Handle the full scope of reporting, including project status report, program status report, QBR/ABR, SLA monitoring, RCA report, retrospective report, post-mortem report, change management, incident management, risk management, and people management
• Supervise and mentor other Delivery Managers, providing leadership and guidance

Requirements

• 8-10 years of PM/PgM/DM experience
• Strong knowledge and experience of Engagement Models: PPU/Managed Output, Managed Service/T&M, Fixed Price
• Strong knowledge and experience of Agile, Waterfall Project Management Methodologies and basics of Service Management Methodologies PRINCE/ITIL/ITSM
• Simultaneous management of 5+ projects and supervision/mentorship of 5+ more with an overall team size of 25+ engineers
• Building solid relationships at the board level
• Active Listener and good communicator
• Strong knowledge of reporting including Project Status Report, Program Status Report, QBR/ABR, SLA Monitoring, RCA Report, Retrospective Report, Post-mortem Report
• Technical knowledge with a robust Software Engineering background
• Experience with Solution AI