Repairs & Maintenance Coordinator

We are Emperor Rentals, a fast-growing vacation rental management company in Tampa Bay, Florida, managing 100+ Airbnb and short-term rental properties. We’re looking for a sharp, reliable, bilingual Maintenance Coordinator to join our team long-term and grow with us.

You will work directly with our Repairs & Maintenance Manager and become the operational backbone of our maintenance department—keeping vendors moving, projects on track, and guests taken care of when something breaks.

WHAT YOU’LL DO

• Build and maintain relationships with our network of vendors and contractors (plumbers, electricians, HVAC techs, handymen, etc.)

• Source new vendors, request quotes, and negotiate pricing

• Dispatch vendors to properties and follow up until every job is 100% complete

• Track open maintenance projects daily and keep our systems updated

• Respond to maintenance emergencies quickly and calmly—coordinate the right people to solve the problem fast

• Follow up on guest-reported issues and close the loop with our Guest Services team

• Provide after-hours support when guest emergencies come up (rotating/as needed)

WHAT WE’RE LOOKING FOR

• Fluent English AND Spanish (spoken and written)—many of our vendors are Spanish-speaking, so this is a big plus

• Experience in maintenance coordination, property management, vacation rentals, dispatching, or a similar operations role strongly preferred

• Excellent phone communication skills—you’ll be calling vendors daily and must be confident and professional

• Extremely organized with strong follow-up habits—nothing falls through the cracks on your watch

• Reliable computer, fast internet, and a quiet workspace

• Available Monday–Friday during US Eastern business hours, plus willingness to help with after-hours guest emergencies

• A problem-solver’s mindset: you take ownership, you don’t wait to be told twice, and you get things DONE

WHAT WE OFFER

• $250 USD per week starting pay, paid every Monday—no waiting for monthly payouts

• Raises based on performance—we promote and pay from within as you prove yourself

• Full-time, stable, long-term position—this is a career, not a gig

• Room to grow into leadership as the company scales—we’re growing fast and build our leaders from our own team

• Direct mentorship from our management team

• A supportive, established team (16 people and growing) that’s been doing this at a high level

HOW TO APPLY

To show us you read this post carefully, please start your application with the word “EMPEROR” and include:

1. A short paragraph about your experience coordinating vendors, maintenance, or operations

2. Confirmation that you speak fluent English and Spanish

3. A short voice recording (1–2 minutes, in English) introducing yourself and telling us why you’re a fit—link via Vocaroo, Loom, or similar

4. Your availability to start

Applications that don’t follow these instructions will not be considered. We review applications daily and move fast for the right person.

If you’re looking for a long-term home where your work is valued and your career can grow, apply today.