Legal Coordinator - Mass Civil Litigation

Responsibilities

• Coordinate the legal operation of the Mass Civil Litigation area, ensuring organization, efficiency, technical quality, and compliance with deadlines.
• Manage a high-volume case portfolio, monitoring workflows, deadlines, hearings, pleadings, settlements, appeals, closures, and performance indicators.
• Lead legal and operational teams, providing technical guidance, performance monitoring, feedback, and professional development.
• Allocate tasks strategically, taking into account volume, complexity, productivity, team capacity, and client priorities.
• Track operational and legal KPIs such as SLA, productivity, success rate, settlements, adverse judgments, contingencies, deadlines, quality of pleadings, and volume per professional.
• Drive continuous improvement of internal workflows, proposing adjustments to reduce rework, errors, operational risks, and inefficiencies.
• Ensure technical and operational standardization of deliverables, maintaining consistency across the team’s work.
• Support the creation of dashboards, controls, management reports, and client and internal leadership materials.
• Interface with clients to present results, action plans, risks, improvement opportunities, and operational developments.
• Identify bottlenecks in the operation and propose practical, sustainable, data-driven solutions.
• Participate in the implementation and improvement of legal systems, automations, bots, digital workflows, and control tools.
• Promote the use of technology, innovation, AI, and LegalOps to increase productivity, quality, and predictability.
• Provide technical support to the team on strategic matters, sensitive issues, and important portfolio decisions.
• Collaborate with internal areas such as technology, operations, finance, controllership, LegalOps, and client management.
• Contribute to building a culture of high performance, collaboration, organization, and continuous improvement.

Requirements

• Active OAB registration (Brazilian Bar Association).
• Strong experience in high-volume civil litigation.
• Experience managing high-volume case portfolios.
• Experience leading legal and/or operational teams.
• Knowledge of Civil Procedure.
• Experience managing deadlines, hearings, pleadings, settlements, appeals, and reporting.
• Familiarity with legal and operational KPIs.
• Ability to analyze data, identify risks, and propose action plans.
• Strong understanding of processes, workflows, productivity, and operational efficiency.
• Experience with legal systems, controls, spreadsheets, dashboards, or management tools.
• Good communication skills for interaction with teams, clients, and leadership.
• Organized, analytical, practical, and results-oriented profile.
• Ability to work autonomously with a strong sense of priorities and responsibility.