ServiceNow Discovery Engineer ID80139
AgileEngine
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a ServiceNow Discovery Engineer to join an enterprise-scale Discovery Engineering squad that executes discovery across millions of infrastructure targets on daily and weekly schedules. You will design and build AI agents that analyze Discovery logs, classify failures, identify root causes, and generate corrections to Discovery probes and patterns with appropriate testing guardrails, while also developing observability agents that continuously assess MID Server health, throughput, and coverage. The role requires hands-on ServiceNow Discovery experience including MID Servers, Patterns/Probes, and CMDB/CSDM data quality.
WHAT YOU WILL DO
- Continuously assess the health of the ServiceNow Discovery ecosystem, including MID Servers, discovery schedules/playbooks, target execution, throughput, latency, failures, retries, and discovery coverage.
- Convert operational knowledge, runbooks, and recurring troubleshooting procedures into structured, documented workflows, progressively enabling the engineering team to reduce manual investigation.
- Regularly collect, aggregate, and interpret metrics and telemetry from ServiceNow Discovery, logs, and monitoring platforms to turn them into actionable engineering improvements.
- Investigate complex infrastructure attributes and relationships to ensure data quality and successful discovery execution.
MUST HAVES
- Hands-on experience with ServiceNow Discovery , including MID Servers, Discovery Patterns/Probes, credentials, schedules, Discovery Status, ECC Queue, and troubleshooting Discovery failures.
- Experience developing or modifying ServiceNow Discovery Patterns and Probes and understanding how infrastructure attributes and relationships are discovered.
- Experience with ServiceNow CMDB/CSDM , Configuration Items (CIs), identification/reconciliation, relationships, and CMDB data quality.
- Practical knowledge of Infrastructure Engineering with Linux, Windows Server, compute, virtualization/cloud infrastructure, authentication, processes/services, and infrastructure troubleshooting.
- Working knowledge of TCP/IP, DNS, routing, firewalls, ports, SSH, WMI/WinRM, SNMP, , and common network and infrastructure troubleshooting techniques.
- Experience with observability technologies such as Prometheus, OpenTelemetry, alongside Grafana .
- Upper-intermediate English level.
NICE TO HAVES
- Basic scripting experience (e.g., Python, JavaScript) to assist in automation tasks.
- Familiarity working in Agile squads alongside software developers.
PERKS AND BENEFITS
- Growth without limits : build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation : get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility : work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects : build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support : access local well-being programs and people-focused support tailored to your location
- ...located locally and remotely. – Oversee front end coding/logic. – Integrate UI /UX and animation features. – Collaborate with engineers, designer, and product managers in an agile environment. – Plan projects (understand requirements, effort, time, budget, etc.)....
INDI Staffing Services
Florianópolis, SChá 8 horas atrás - ...program, or industry experience strongly preferred; familiarity with accounting ledger concepts, real-time decisioning systems, or rules engines is a plus. - Upper-intermediate English level. NICE TO HAVES - Familiarity with UX research and best practices. -...
- ...Author clean PRDs, roadmaps, and non-technical business requirements, partnering closely with Technical Delivery Managers (TDMs) and engineering teams who architect the technical solutions. - Ensure complex commercial and financial processes (quoting, deal structuring,...
- ...on Service Cloud. This person owns requirements from initial discovery through delivery, translating business needs into user stories... ...considerations when scoping AI/ML initiatives. - Exposure to prompt engineering concepts or evaluating generative AI tools for business...
- ...behind them. WHAT YOU WILL DO - Act as the Squad Lead, driving the team to execute on deliverables while maintaining high engineering standards. - Spend a significant portion of your time designing and implementing robust backend services using Java and...
- ...languages with sub-second latency. We don't just hand customers a product and wish them luck — every customer gets a Forward Deployed Engineer who builds their agents, joins their Slack, and iterates with them weekly. We're building the future of voice AI, and we're...
- Somos uma HRtech, e nossa missão é tornar relações trabalhistas mais simples, ecientes e justas Somos um parceiro de negócios e estamos em busca de talentos para crescer com a gente! Como SRE SR sua missão será projetar garantir a disponibilidade e confiabilidade do sistema...
Nexti
São José, SChá 1 dia atrás - ...Cheesecake Labs is an AI, data, and product engineering partner for established and scaling organizations navigating legacy systems, fragmented... ...in fast-moving environments. We’re looking for a Data Engineer (Contractor) who combines strong data engineering fundamentals...
Cheesecake labs
Florianópolis, SChá 1 dia atrás - ...Cheesecake Labs is an AI, data, and product engineering partner for established and scaling organizations navigating legacy systems, fragmented... ...in fast-moving environments. We’re looking for a Blockchain Engineer (Contractor) who enjoys solving complex technical problems,...
Cheesecake labs
Florianópolis, SChá 1 dia atrás - ...avançados em sistemas operacionais Linux e administração de ambientes. Certificação Mikrotik MTCTCE (Mikrotik Certified Traffic Control Engineer), MTCSE (Mikrotik Certified Security Engineer) ou certificações similares. Perfil analítico, com foco em segurança, prevenção de...
Ilha Service Informática
Florianópolis, SChá 1 dia atrás - ...an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Full Stack Engineer to build robust server-side solutions for a SaaS platform operating at scale, working across Java, React, SQL, Redis, and Elasticsearch...
- ..., make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Data Engineer to own ingestion, pipeline orchestration, and the Single Source of Truth architecture for new product modules. You will build containerized...
- ...technical direction across our product portfolio. You will design scalable architectures, guide feature implementation, and uphold engineering best practices across the codebase. Working closely with Product Management, you will translate requirements into practical...
- ...sales support and operational excellence across Salesforce Service Cloud and related operational systems. - Work across active engineering workstreams including AI Case Summarization, bulk email/communications platform, omnichannel routing and case orchestration,...
- ...deployment. The role requires 6+ years of development experience with demonstrated production AI agent and enterprise SaaS platform engineering expertise. WHAT YOU WILL DO - Design, build, test, and maintain AI agents, skills, prompts, tools, workflows, and...
- ...initiatives, and translating it into product and operational decisions. - Collaborative stakeholder management across product, design, engineering, operations, and service teams. Strong written and verbal communication, including concise research readouts and executive-ready...
- ...Claude, OpenAI, or similar to deliver AI-driven product functionality. The role requires close collaboration with product, QA, and engineering teams with active overlap in EST hours. WHAT YOU WILL DO - Develop and integrate LLM-based functionality (prompt...
- ...Ability to independently translate business needs into structured workflows, requirements, and operational solutions with minimal engineering dependency. - Experience supporting both legacy systems and new platform launches, ensuring continuity during migrations or...
- ...make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Backend Engineer to build and maintain production-grade microservices and distributed systems, developing backend features that support AI-enabled...
- ...make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Backend Engineer to build and maintain the application services and REST APIs that surface creator insights and AI-generated scores for a data...
- ...(Shopify) para implementar melhorias técnicas e de UX que impactem SEO Acompanhar tendências e mudanças de algoritmo (Google e engines generativas) e traduzir isso em ações práticas Colaborar com CRO/UX para garantir que otimizações de conversão não comprometam performance...
$ 80.000 a $ 100.000 por año
...yourself, with the autonomy of a founding hire and the backing of an engineering org that already cares about getting this right. Part of the... ...them down first, and build in a way that a second and third engineer can pick up cleanly? Keeping pace with AI-agent-authored...- ...Cloud or Service Cloud. - Experience building AI-enabled workflows or automation using REST APIs. - Understanding of prompt engineering concepts or applying generative AI tools within business applications. - Familiarity with data preparation, governance, and...
- ...on pre-sales calls, and help clients turn Shopify into a growth engine, all within a remote-first environment. WHAT YOU WILL DO... ...optimization, UX/UI, SEO, and performance; - Participate in discovery calls with sales teams, answer technical questions, scope projects...
- ...trabalho de qualidade na área de desenvolvimento. Requisitos Necessários: ~Experiência profissional como Engenheiro(a) AWS, Cloud Engineer, DevOps Engineer ou em posição similar. ~Conhecimento sólido dos serviços e conceitos de infraestrutura da AWS. ~Experiência com...
- ...grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Lead Data Engineer to own the data pipeline and analytical architecture layer for a large-volume marketing analytics platform. You will make...
- ...right long-term solution. - Drive conversations directly with engineers to clarify both functional and non-functional requirements,... ...Exposure to object-storage-backed data lakes and serverless query engines (S3 + Athena, or comparable — Trino/Presto, BigQuery, Spark SQL...
- ...looking for a Technical Lead to drive end-to-end application engineering for a large-scale marketing analytics platform, serving as the... ...with object-storage-backed data lakes and serverless query engines (S3 + Athena or equivalent) and with EKS/Kubernetes concepts...
- ...make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Mobile Engineer to maintain and optimize native iOS and Android voice and messaging applications, with a strong focus on Swift (70%) and Kotlin (...
R$ 108.403,92 a R$ 180.673,2 por año
...Executive to join our team and help us scale to the next level. What you will do Sales Execution: Own the full sales cycle from discovery to close. Conduct live demos with prospects, handle objections with confidence, and tailor your approach to each lead’s unique...
Deseja receber mais vagas?
Assine e receba vagas semelhantes a ServiceNow Discovery Engineer ID80139. Seja o primeiro a se candidatar!
