Import Export Specialist

Import Export Specialist - Detalhes da Vaga. ● The role carries the deep trade-compliance expertise behind the operation managing customs clearance, ATA Carnets, dangerous goods, brokerage performance and emerging-markets shipping research on a 16x5 hybrid model that combines onsite presence with remote processing. ●Day to day, the specialist reviews and approves commercial invoices, manages location codes within the client''s commercial-invoice tooling, resolves inbound shipments stuck at customs, and produces the monthly compliance reporting and audit tracking the service requires all in line with the logistics & compliance handbook. ● The role partners with Order Management, logistics and the client''s compliance point of contact, escalating regulatory questions where a ruling is needed. ●KEY RESPONSIBILITIES1. ● Move Order Request (MOR) Processing- Manage and process Move Order Requests (MORs) and supply-chain portal requests from initial receipt through to confirmed delivery by the carrier- Review Order Form entries in the relevant order systems for correct entities, Incoterms and shipment details, and update order status for non-inventory shipments via the client''s ticketing system. ●- Track and update fulfillment statuses for non-inventory shipments within the enterprise ticketing and order-tracking tools. ●- Monitor backlogs to proactively flag delayed shipments, identify transit issues early, and initiate swift corrective actions. ●2. ● Trade Documentation & Compliance- Review and ensure all commercial documents connected with MORs are present and compliant with shipping practice, creating manual trade documents where needed. ●- Review and approve commercial invoices generated for the various order types. ●- Process, coordinate, and manage ATA Carnets globally to facilitate temporary cross-border movements of corporate hardware and demonstration equipment. ●- Draft manual trade and customs clearance documents when automated system pipelines face data errors or exceptions. ●- Conduct proactive regulatory research into shipping laws, import/export restrictions, and tax liabilities for new or expanding global delivery locations. ●3. ● Customs & Dangerous Goods- Act as the primary escalation point to coordinate, troubleshoot, and resolve international inbound shipments blocked or held at global customs borders- Govern and approve the shipment of hazardous or restricted commodities (specifically lithium-ion batteries) globally, providing strict packaging, safety labeling, and carrier declaration guidance- Maintain strict database accuracy by managing location-code data and regional entity mappings within the commercial-invoice tooling. ●4. ● Brokerage, Reporting & Continuous Compliance- Compile brokerage performance metrics, track transportation costs, and maintain a country-by-country compliance audit ledger to support internal audits. ● Maintain brokerage performance reports and manage transportation cost and performance reporting as requested. ●- Generate and present monthly reports tickets and bugs resolved, average resolution and acknowledgment times, logistics-documentation updates, and the country-compliance audit tracker. ●- Assist the compliance manager in developing and maintaining transportation programs across regions, and provide location-code management within the client''s commercial-invoice tool. ●- Comply with the processes, procedures and instructions set out in the logistics & compliance handbook, and identify and escalate system performance issues to the local support team. ●PERFORMANCE & SERVICE LEVELSIndicative performance targets for the role; final service levels are confirmed on engagement and measured by location per service line. ●- Ticket Response by Priority: respond within 1 hour for P0 (urgent/high), 3 hours for P1 (normal), and 6 hours for P2/P3/P4 (low), across all regional tickets and bugs in scope. ●- Assignment Accuracy: maintain correct HS codes, ECCN designations and Certificates of Origin on 99% of in-scope hardware shipments. ●- Customs Compliance: keep 100% of shipments compliant with the client''s policy and customs law, evidenced through the audit tracker. ●- Reporting Cadence: deliver monthly performance and compliance reports on time, with the country-compliance audit tracker kept current. ●TOOLS & SYSTEMS- ERP Platforms: SAP (specifically Procure-to-Pay, Materials Management, and Trade Processing modules). ●- Global Logistics & Order Tools: Enterprise order-management systems, global carrier booking consoles (FedEx, DHL, freight forwarders), and warehouse portal interfaces. ●- Compliance & Invoicing Tooling: Automatic commercial-invoice generators, centralized location-code registries, and compliance database trackers. ●REQUIRED SKILLS & EXPERIENCEMandatory- 37+ years of experience in international trade, customs compliance, global logistics, or cross-border supply-chain operations. ●- Expert-level command of global import/export regulations, Harmonized System (HS) classifications, ECCN codes, Incoterms (DDP vs. ● DAP), and Importer/Exporter of Record (IOR/EOR) liabilities. ●- Proven experience reviewing commercial invoices and creating compliant international trade paperwork across EMEA, APAC, LATAM, and AMER regions. ●- Hands-on experience interpreting transport regulations for dangerous goods and hazardous cargos (specifically IATA/ADR battery compliance. ●- Commercial-invoice review and trade-documentation experience across multiple jurisdictions. ●- Clear English communication and audit-ready documentation discipline. ●Preferred- Licensed customs-broker exposure or formal customs training. ●- Dangerous Goods (IATA / IMDG) certification. ●- Experience using SAP Trade/Logistics modules, international shipping portals, and automated commercial-invoice generators. ●- Emerging-markets trade experience and familiarity with global order-management and trade systems. ●LEVELS & PROGRESSION (I III)One job profile spans the levels below; seniority (and compensation) is differentiated by scope, autonomy and ownership. ● The JD itself is common across levels. ●- Level II processes MORs, prepares and reviews trade documents, and handles DG approvals within established procedures. ●- Level III is the trade-compliance SME and line lead owning customs escalations, brokerage governance, regional transportation programs, emerging-markets research and audit defense. ●. 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