IDEIA BUSINESS - Analista de Customer Success CS
REDE IDEIA SOLUÇÕES TECNOLOGICAS LTDA
Atribuições e Escopo Foco Principal (NF IDEIA): Responsável pelo onboarding completo dos novos clientes, garantindo a configuração correta da solução e o sucesso inicial do usuário. Projeto NFideia: Coletar Feedback de cliente com objetivo de atuar diretamente no desenvolvimento e refinamento do projeto NF IDEIA , auxiliando na estruturação de processos internos. Interface Direta: Trabalho em colaboração direta com a gestão para a implementação estratégica de novos clientes deste novo produto da Ideia Business . Requisitos e Perfil Desejado Comunicação Profissional: Excelente dicção e habilidade de conversação para lidar com clientes de alto nível. Capacidade de Interpretação : Habilidade para conduzir reuniões, interpretar necessidades de negócio e transformá-las em soluções dentro da plataforma. Diferencial Técnico (Dados Fiscais) : Conhecimento técnico em dados que compõem o processo de emissão de notas fiscais (XML, tributação básica, fluxos fiscais).
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Analista administrativo
Empresa:
REDE IDEIA SOLUÇÕES TECNOLOGICAS LTDA
Desenvolvimento e licenciamento de programas de computador customizáveis
Ramo:
Informática/ Tecnologia
(EF)- ...com tomadores de decisão para o time de Vendas; Manter o CRM (Customer Relationship Management) atualizado com todas as interações e... ...e contatos que se encaixem no perfil de cliente ideal da Ideia Business. Requisitos e Qualificações: Experiência prévia em vendas, telemarketing...
- ...Ciências Contábeis, Direito ou correlatas. (Concluído); •Domínio da legislação tributária envolvendo impostos federais e estaduais (IR/CS, PIS/COFINS,/IPI); •Conhecimento das obrigações acessórias (ECD/ECF/EFD Contribuições/EFD ICMS-IPI); •Disponibilidade para...
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- ...partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a...
- ...entitlements, and revenue recognition systems; - Analyze and document business processes, identify operational gaps, and recommend scalable... ...-based pricing, tiered pricing, bundled pricing, ramp deals, custom pricing structures, and multi-year agreements; - Experience...
- ...in LatAm and requires overlap with PST business hours. WHAT YOU WILL DO - Serve... ...tickets and subtasks through resolution or successful handoff, maintaining coordination... ...workflow improvements. - Excellent customer service and professional communication skills...
- ...Perfil Consultivo e Empático: Habilidade de escuta ativa, organização rigorosa e foco na construção de relacionamentos de longo prazo (Customer Centricity); Raciocínio Lógico e Analítico: Capacidade de solucionar problemas e estruturar propostas financeiras de valor....
- ...looking for an experienced Solution Architect with 15+ years of experience and a strong hands-on engineering background who can bridge business needs and technology and turn complex requirements into practical, scalable solutions. ● LOCATION: LATAM Remote positionThis is a...
- ...the worlds most amazing companies: renowned, highly innovative customers of the international manufacturing, pharma, life science,... ...the area of sales (SAP SD). ●**###* A top university degree in Business Administration, (Business) Informatics, Mechanical Engineering...
- Senior Business Analyst Salesforce / Crm - Detalhes da Vaga. ● As part of the Stefanini Group, we combine global reach with strong regional... ...and technology stakeholders to deliver solutions that improve customer experience, operational efficiency, and business performance. ●...
- ...industrial, automotive, government and aerospace applications. ● Employees working on this project are passionate about supporting customer success and we welcome people who bring their best every day to the company to question, to collaborate and to push for solutions that...
- ...physicians, hospitals, procurement teams, and key stakeholders. ●Identify and develop new business opportunities to grow market share. ●Support product launches, commercial campaigns, and customer education initiatives. ●Monitor market trends, competitor activity, and regional...
- ...driving sales, regulatory approvals, and market penetration while establishing long-term commercial success against global competitors. ●Key Responsibilities1. ● Business Development & Revenue GrowthDevelop and execute country-specific strategies to achieve 35% annual...
- ...OCM team to ensure alignment and consistency. ●Experience & Skills- Experience in change management, organisational change and/or business transformation. ●- Proven experience leading OCM activities within an ERP implementation or transformation programme. ●- Strong experience...
- ...transaction monitoring alerts, sanctions screening hits, and other financial crime cases relating to the Brazilian entity. ●Analyse customer activity and transaction patterns to identify suspicious activity and document investigative findings. ●Prepare and maintain...
- ...deadlines in Workfront. ●Project Operations & Workfront Ownership Own Workfront end-to-end: open/close projects, attach templates and custom forms, ensure project metadata is accurate and complete, set up tasks, role assignments, timelines, and status management; ensure...
- ...complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets. Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements. Ensure reliable...
- ...requirements and effort, propose alternatives, and prioritize development tasks. - Contribute hands-on development support for escalated customer issues, maintaining close familiarity with the codebase and the ability to diagnose and resolve complex technical problems...
- ...and automations. - Build AI solutions using MCP, function calling, APIs, agents, and integration frameworks. - Translate business needs into technical designs, prototypes, and production-ready AI capabilities. - Build secure integrations across Slack, Google...
- ...initiatives. - Deliver decision-ready findings and recommendations spanning AI-enabled self-service, skills, collaboration, and business-process opportunities. - Partner with product, service, and operational teams to validate tooling decisions before they scale....
- .... MUST HAVES - Commercial experience with LLMs (Preferably Claude, but we can also consider OpenAI and similar APIs, or custom model integration). - 1+ year of React experience (hooks, state management, component-driven development). - 1+ year of Python...
R$ 6.000 a R$ 8.000 mensal
...VAGA: Líder de Suporte e Customer Success Local: Presencial – Porto Alegre/RS Tipo: PJ Empresa: OVYVA – Criadora do Prontuário Verde... ...de produto. Responsabilidades Liderar a operação de CS e Suporte no dia a dia Estruturar o onboarding de novos clientes...- ...highly automated, and deterministic CAD workflows. We bridge the gap between EDA vendor tools and the unique, complex demands of our custom silicon architectures, ensuring maximum tool uptime, optimal license utilization, and flawless data management. What you will do...
- ...capabilities across tools, platforms, and workflows to improve customer capture and conversion performance. - Own onboarding, documentation... ...environments. - Ability to independently translate business needs into structured workflows, requirements, and operational...
- ...enterprise environment. You will investigate and resolve functional and integration-facing production issues, configure and maintain business processes, security assignments, and organizational structures, and partner with HR Shared Services and integration teams to drive...
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- ...Architects to understand product functionality, technical design, customer workflows, and acceptance criteria, ensuring quality is built... ...Define and execute a product quality strategy that aligns with business priorities, engineering practices, and release objectives....
- ...MUST HAVES - 4+ years of experience developing Salesforce business applications . - Strong proficiency in Apex , including... ...Salesforce Omni-Channel functionality . - Experience developing custom objects and working within the Salesforce development...
- ...- Architect and oversee Shopify stores, applications, and custom integrations end-to-end; - Drive scalable and secure solutions... ...as the primary contact for a portfolio of clients, understand business goals, and translate them into prioritized technical roadmaps;...
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