Strategy Operations Manager

ABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future!

ABOUT THE ROLE As a Strategy Operations Manager, you will be will support various stakeholders to ensure the successful execution of strategic initiatives and operational excellence within our organization. You will analyze and structure complex problems, conduct qualitative and quantitative analyses, present findings, and propose actionable solutions to senior leadership. This role requires a high level of autonomy, alongside the ability to prioritize effectively within the business context, and ability to navigate ambiguities.

Responsabilities: ●

Strategic Analysis & Data-Driven Recommendations : structure complex operational challenges and conduct analyses to identify improvement opportunities. Drive actionable insights from quantitative and qualitative data, offering executive-level recommendations and tracking progress in uncertain contexts. ●

Cross-Functional Collaboration : collaborate with stakeholders across departments to align strategic objectives with operational capabilities, driving organizational growth and sustainability. ●

Team Managemen t: lead, mentor, and coordinate team members to ensure effective execution, accountability, and alignment with strategic and operational goals. ●

Performance Monitoring & Project Leadership : develop and monitor KPIs related to operational efficiency and strategy execution. Oversee strategic initiatives from planning through execution, ensuring alignment with organizational goals. ●

Ambiguity & Change Management : navigate uncertainty using strategic frameworks and critical thinking to foster clarity. Support the implementation of changes by developing management strategies, training, and effective communication to facilitate smooth transitions.

Qualifications: ● 5+ years of relevant experience in Strategy, Business Development, Operations, or Consulting (experience in e-Commerce, Digital/Tech companies is a plus). ● Strong analytical and problem-solving capabilities, including strong usage of analytical tools (Python, R, SQL or similar) ● Excellent verbal and written communication skills, capable of distilling complex ideas into clear recommendations. ● Verbal and written communication in Portuguese and in English. ● Bachelors degree in Business, Engineering, Economics, or related fields .

At SHEIN, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.