Wanted: Technical Support Engineer (Data Focused)
ALLSTARSIT
Company & Product
Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data, and Infra. About Role and Team:
As a Technical Support Engineer you will work with leading enterprise organizations and startups to realize the power of data analytics. Our Technical Support team spans the globe and has recently begun a major transformation effort to move to a SWARM model for our tools, processes, and organizational structure. This shift focuses on driving a collaborative, rewarding environment that measures value creation and team playing. Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expert program. Responsibilities:
● Investigate technical problems and diagnose root causes in Linux and Windows servers
● Develop, design, and propose solutions to meet the technological and business needs of customers (e.g. workarounds for product issues and additional features)
● Manage critical issues that impact customer’s business
● Work with R&D and Product teams to meet customer requirements and improve our product
● Present complex technical information about the product to the customers
● Take part in the creation and maintenance of our knowledge-based and community
● Work with Linux shell, RestAPI, Web applications troubleshooting, application installations, identifying process improvements, debugging, comprehending technical documents Work Hours : US East business hours. Main Skills (What You’ve Already Accomplished...So Far):
● You already experienced with supporting complex product infrastructure and applications
● You have experience with troubleshooting web applications
● You have experience with databases such as MS SQL, MySQL, Oracle etc, SQL scripting at least at basic level
● You already worked with ETL and BI tools such as Microsoft Power BI, Talend, SSRS, BusinessObjects, Cognos etc OR you are able to write and understand complex formulas
● You have experience working with logs, and various monitoring tools such as Grafana, New Relic, Kibana
● You are familiar with cloud infrastructure AWS
● You have experience in communication with English-speaking customers Nice to have:
● Web development background and/or programming familiarity ( specifically Python)
● Experience with NoSQL databases such as MongoDB or Hadoop
● Experience with RestAPI
Vaga publicada há 16 dias atrás
Empregos semelhantes que podem ser interessantes para vocêCom base na vaga Wanted: Technical Support Engineer (Data Focused) em Cascavel, PR
- About Theta Data Theta Data is a pioneering data... ...financial markets. With a focus on speed and broad... ...serve at scale. We take engineering seriously. The Role We're hiring a Technical Support Engineer to be the front line... ...promise seriously, and we want someone who will, too!...
- ...Work-life balance is part of our DNA. We focus on win-win-win relationships, defining... ...College degree in Computer Science, IT Engineering, or similar; Proven experience as an EasyVista... ...to relocate to Portugal with our support. What we expect from you Will to exceed...
- ...collaborating with US clients. We offer: 100% Remote Work $20 USD per hour Working only 40 hours per week Title: Functional Technical Support with EDI experience Key Responsibilities Resolve application functional and logical issues Provide end-user support and...
- ...environment We are looking for a Support Engineer . In this role, you will: Collaborate... ..., including system unavailability and data integrity problems, and propose... ...compliance tracking. PleaseReview: Serve as a technical point of contact for both standalone...
- ...professionals and the people leaders they support. To support our fast-growing... ...Key Responsibilities: Provide technical support for web-based platform,... ...and managing organizational data Investigate and resolve support tickets with a focus on timely, thoughtful communication...
- Transmission Line Engineer - LATAM Our client is seeking... ...be responsible for supporting the analysis, design,... ...who enjoys solving technical challenges, collaborating... .... Provide technical support to internal stakeholders... ...accuracy. Customer-focused mindset with excellent...
- Sr. Workday Application Engineer – Workday Integrations (Corporate Services... ...Senior Application Engineer focused on Workday integrations . In... ...Design, build, and support end-to-end Workday integrations... ...strategy, standards, and roadmap Own data flow and connectivity for employee...
- ...time, remote Scrum Master & Technical Project Manager with 3+... ...coordinate delivery across engineering, data, and product teams. Cart is... ...taking on challenging work, want to grow their skills and experiences... ...team environment. We are focused on providing world-class...
- ...Responsabilidades e atribuições Projetar, desenvolver e sustentar pipelines de dados escaláveis com foco em ingestão via CDC (Change Data Capture) utilizando Oracle GoldenGate; Configurar e administrar replicações de dados em tempo real e quase tempo real entre...
- ...Junior Customer Support Analyst (Technical Support) About the Opportunity We are looking for a Customer Support Specialist to join a global... ...helping customers, and working closely with product and engineering teams in a fast-paced environment. The ideal candidate...
- ...through industry-leading capabilities focused on Digital, Engineering and Cloud. The driving force... ...themselves. Roles & Responsibilities Support Salesforce users as necessary to set... ...evolves, including automated notifications Data Governance, enforce already defined...
- ...collaborative environment. We are looking for Data Architect who wants to learn and transform his career. In this... ...and performance Collaborate with data engineers, analysts, and platform teams to support analytics use cases Automate deployments, scaling...
- ...work with high-volume operational data and need clear, trusted... ...decisions. About the Role The Technical Project Manager will work closely with engineering and collaborate with client experience... ...action items are clearly documented. Support launch planning, testing...
- ...working with real-time data workflows Proficiency... ...ewWe are seeking an AI Engineer to design, build, and... ...scale intelligent agents supporting a high-volume... ...interaction s.This role focuses on developing and optimizing... ...workflows that support high-throughput, real-...
- ...remote, full-time AI / ML Engineer with 4+ years of machine learning... ...the AI / ML Manager on the Data Science team, developing... ...enjoy taking on challenging work, want to grow their skills and experiences... ...team environment. We are focused on providing world-class...
- Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world’s biggest technology companies, as well as leading...
- ...requirements gathering, implementation, testing, release, and ongoing support. Responsibilities: Minimum 5 years of backend development... ...Core Building and optimizing high-load, high-performance, data-driven backend systems Designing and implementing RESTful and SOAP...
- ...are looking for a Senior Cloud Engineer to join an international team and work remotely from Brazil, supporting global cloud infrastructure initiatives... ..., Grafana, ELK Stack, or Splunk Support application engineering teams and provide technical guidance on cloud and DevOps...
- .... Job Summary We are looking for a Data Management Coordinator to join our team... ...role is fully remote in Brazil (CLT) and supports day-to-day operations related to account... ...contacts, and billing structures as needed; Support system updates related to pricing and...
- ...are looking for a Senior Generative AI Engineer to join the Customer Delivery team at CI... ...are looking for someone hands-on, highly technical, and passionate about applying AI to solve... ...lifecycle efficiency and quality. Support technical discovery, architecture definition...
- IT Project Manager – Data Migration | Banking & Treasury Join NFQ! We are a global consulting... ..., Architecture, and Infrastructure teams Support data mapping, reconciliation, validation,... ...-migration optimization initiatives Technical Requirements: Proven experience leading...
- ...pillars that distinguish us and enable us to support companies in building technological... ...? Minimum 6 years of experience as a Data Engineer; Strong experience in Data Architecture... ...Academy, designed for your development: technical and behavioural training (in-class and...
- ...16x eleita uma das melhores empresas para se trabalhar em tecnologia no Brasil (GPTW). Estamos buscando um(a) Senior Full Stack Engineer para atuar alocado(a) em um dos nossos grandes clientes do segmento de tecnologia e informação, com produtos utilizados em larga...
- Vaga: Staff Full Stack Software Engineer – Marketing Automation & Data Pipelines Estamos em busca de um(a) Staff Full Stack Software Engineer para atuar como liderança técnica em uma frente estratégica de Marketing Technology , com foco em Marketo, automação...
- ...A Jusfy está em busca de um Technical Product Manager para compor o time! Somos uma startup jurídica que busca constantemente soluções para facilitar a vida dos advogados e advogadas brasileiros. Atuamos na área de tecnologia, desenvolvendo produtos e ferramentas que...
- ...We are seeking an experienced Customer Support Representative to be on the front lines by... ...answering questions and troubleshooting technical problems. You will assist customers with... ...background and excellent communication skills, we want to talk to you. The Support Team here at...
- ...environment. We are looking for a Technical Project Manager (AI Portfolio) . In this... ...regulatory, validation, security, and data governance requirements Influence without... ...level reporting and dashboards Compliance-focused mindset Familiarity with GxP, validation,...
- ...applications across iOS and Android. This role demands technical excellence, ownership, and a passion for delivering... ...for both iOS and Android platforms Build, ship, and support production-grade applications with a focus on performance and reliability Write and maintain...
- ...arquiteturas cloud-native e serverless; Conhecimento prático em serviços GCP como: Cloud Run, Cloud Functions, Cloud Storage, Compute Engine, VPC, IAM, Load Balancing, Cloud Monitoring e Logging; Experiência com containers e orquestração (Docker, Kubernetes / GKE);...
$ 3.000
...Mobile Engineer (React + React Native) LATAM... ...analyze real estate data. Their platform... ...helping shape the technical direction of a growing... ...platforms with a focus on usability,... ...automated tests to support long-term application... ...moving quickly, and want to make a...
Deseja receber mais vagas?
Assine e receba vagas semelhantes a Wanted: Technical Support Engineer (Data Focused). Seja o primeiro a se candidatar!
