Technical Product Manager (Americas)

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.

Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

What You Will Be Doing:

• Own the end-to-end technical implementation of Data Intelligence and complex integration projects (moving beyond standard identity checks into online banking, penny drops, e-signatures, and high-revenue modules).

• Assess global third-party vendors (identity, KYC/non-doc verification, local databases), review REST API documentation, test endpoints in Postman, and map data structures to ensure optimal engineering execution.

• Translate high-level business goals from Product Managers into robust technical specifications and PRDs—pushing back and challenging assumptions to guarantee seamless, scalable integration architectures.

• Define, prioritize, and write granular technical tasks for a dedicated team of 5–8 developers and infrastructure engineers, aligning implementation timelines and roadmap priorities with Product Managers.

• Ensure effective delivery across all project phases (technical assessment, specs, engineering handoffs) while creating and maintaining high-quality internal and external technical documentation.

• Perform functional and integration acceptance testing on new vendor connections to minimize review loops and maintain high standards across global product rollouts.

• Ensure operational and UI/UX consistency across Data Intelligence products, using stakeholder feedback and monitoring metrics to identify and design product optimizations.

• Act as the primary technical contact for internal stakeholders, clients, and operations teams to diagnose, troubleshoot, and resolve integration issues across international markets.

About You:

• Strong understanding of REST APIs, JSON, webhooks, authentication methods, and API integration patterns.

• Ability to independently analyze third-party API documentation, identify limitations and edge cases, and design integration flows.

• Experience with API testing and debugging tools such as Postman, Swagger/OpenAPI, or similar.

• Ability to work with logs and monitoring/analytics tools such as Kibana and Superset or similar to investigate issues, validate product behavior, and analyze integration performance.

• Basic understanding of databases and SQL sufficient for data investigation and validation.

• Understanding of synchronous and asynchronous architectures, error handling, retries, timeouts, callbacks/webhooks, and basic integration reliability concepts.

• Ability to translate product requirements into detailed technical specifications, including field/response/error mappings, validation rules, edge cases, and acceptance criteria.

• Ability to translate business and customer requirements into technical product solutions while considering existing platform capabilities and architectural constraints.

• Ability to identify product gaps and improvement opportunities based on stakeholder feedback, production data, support cases, and recurring integration issues.

• Strong understanding of product lifecycle from discovery and solution design through Engineering implementation, QA, release, and post-release monitoring.

• Ability to evaluate trade-offs between customer requirements, implementation complexity, scalability, consistency, and long-term product maintainability.

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.

• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.

• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.

• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.

• Compensation. We offer fair and transparent pay, benchmarked to the market.

• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.

• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.

• Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.

• Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.

• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.

• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.

We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.

We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.