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The world is changing rapidly and dramatically. Are you ready? Do you know what separates leaders in execution? Can you envision the future based on extensive data, research and analysis, and know what services and capabilities you and your enterprise need to remain relevant to your prospects and customers? The Gartner Magic Quadrant for Customer Management Contact Center BPO, Worldwide assessed 21 service providers offering comprehensive customer management contact center and BPO services. The 2017 Magic Quadrant for Customer Management Contact Center BPO is available for complimentary download for a limited time. Valuable information for business leaders driving the evaluation and transformation of customer management and BPO services Key strategic planning assumptions and comparative strengths, cautions and ability for service providers to address these market forces Considerations for evolving Customer Management and BPO strategies and operations How Gartner Research analysts compare Concentrix to other service providers
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